Audi Hoffman Estates - Service Center

My Experience At Audi Hoffman Estates Six months ago I purchased an R8 at the Audi dealership in Hoffman Estates, Illinois. I have to say that not only is the car exceptional, but my exper Six months ago I purchased an R8 at the Audi dealership in Hoffman Estates, Illinois. I have to say that not only is the car exceptional, but my experience thus far with the staff at the dealership, both sales and service, has been very gratifying. With regard to the service department, they do a great job and always exceed my expectations. My car has been delivered in immaculate condition after the few times that I have needed routine service. Bravo! More

Quick and efficient service visit My scheduled service on my Audi A5 was quick and painless. Enjoyed a nice cup of coffee and answered my emails while I waited. Eric kept me in the lo My scheduled service on my Audi A5 was quick and painless. Enjoyed a nice cup of coffee and answered my emails while I waited. Eric kept me in the loop on the progress of my car's service and when completed the car wash washed and ready to go. More

Service Department Visit I work with Service Consultant Eric Defort during my service visits. He's always responded to all my concerns. I've bought and had cars serviced in th I work with Service Consultant Eric Defort during my service visits. He's always responded to all my concerns. I've bought and had cars serviced in the past when they were located in Schaumburg. I purchased my car from this new facility in Hoffman Estates working with Dean Turner. Dean was a great guy to work with, low key, professional, no pressure what so ever. This was my first visit to the service department now located in Hoffman Estates. Its an excellent facility, they have good technicians and do good work. I've always been happy with the level of service I receive. More

Audi Hoffman Estates - ROCKS! The Audi Hoffman Estates Team has always taken care of me 110% and I recommend this dealership to everyone. Their attention to detail and customer ser The Audi Hoffman Estates Team has always taken care of me 110% and I recommend this dealership to everyone. Their attention to detail and customer service is why I would consider buying another Audi and continuing to work with them in the future. Ask for Elvin if you're looking for a new ride! More

Impressive Dealer Dealer is very nice, with first rate services. When you bring your car in, they treat it like it was their own. I was very satisfied with my visit. Dealer is very nice, with first rate services. When you bring your car in, they treat it like it was their own. I was very satisfied with my visit. More

Service on my Audi Eric has been my go to guy for the service work that has been done on my Audi and has been always been accommodating as to service questions and a loa Eric has been my go to guy for the service work that has been done on my Audi and has been always been accommodating as to service questions and a loaner car. Good experience every time More

Excellent choice for Audi owners in the Chicagoland area Being a northwest side of Chicago resident, I have my pick of the litter when it comes to Audi dealerships to choose from. My experience at Audi of Ho Being a northwest side of Chicago resident, I have my pick of the litter when it comes to Audi dealerships to choose from. My experience at Audi of Hoffman Estates has been above and beyond my expectations and will be my exclusive dealership when servicing my A6. All personnel I had contact with was exceptionally knowledgeable and friendly. My vehicle was properly attended to and very clean inside and out when I picked up my vehicle. Very happy with Audi of Hoffman Estates. More

Rick Kelstrom is the best! Rick is awesome! He goes out of his way to accommodate our needs and is incredibly professional (and patient with questions!)! We have been customer Rick is awesome! He goes out of his way to accommodate our needs and is incredibly professional (and patient with questions!)! We have been customers of Hoffman Estates Audi (dating back to Schaumburg Audi days) for 20+ years. More

Consistently Excellent I've gone in for service unannounced and without an appointment a number of times and the reception and attention has always been outstanding. The ser I've gone in for service unannounced and without an appointment a number of times and the reception and attention has always been outstanding. The service is always completed in a timely way and Rick and the other service people do a great job communicating amd keeping you informed as the work is in progress. More

Excellent Service and Support I have had two drop in's that were accommodated quickly, professionally and smoothly. Someone is there to greet you when you pull in and a service pe I have had two drop in's that were accommodated quickly, professionally and smoothly. Someone is there to greet you when you pull in and a service person always is available. Loaners are offered and if you choose to wait the area is clean, quiet with plenty of free beverages and snacks and a TV to watch. Free WiFi makes allows me to work from the dealership and increases my flexibility. Car wash is always done impeccably. More