Audi Hoffman Estates - Service Center

As always, a great service experience at Audi Hoffman Eric Defort and the entire service team, as always, provided top notch customer service during my recent service visit to Audi Hoffman Estates. I'm a Eric Defort and the entire service team, as always, provided top notch customer service during my recent service visit to Audi Hoffman Estates. I'm always greeted promptly upon pulling in to the service drive by dealership service staff and Eric quickly begins the process of checking me in so my vehicle can be serviced quickly. This visit I waited for my car to be serviced since it was simply a headlight bulb replacement, the work was done quickly and I was on my way. More

The German Eric "the German" Defort was a pleasure as always to work with. Updated and talked through all my repairs thoroughly. Very happy with the treatment. Eric "the German" Defort was a pleasure as always to work with. Updated and talked through all my repairs thoroughly. Very happy with the treatment. More

Audi A7 Service Recall Eric always does an excellent job. Service is outstanding as is the quality of the work. I always come here $or service on my Audis. Eric always does an excellent job. Service is outstanding as is the quality of the work. I always come here $or service on my Audis. More

Prompt service; neat, clean facility Friendly, customer service oriented staff. My car has needed only yearly service, but I always receive a reminder and making an appointment is easy. I Friendly, customer service oriented staff. My car has needed only yearly service, but I always receive a reminder and making an appointment is easy. I also appreciate that my loaner was the same model as my car. At a previous Audi dealer I was given a cheap used car as a loaner for my A8 and given a "take it or leave it attitude." This dealer is 100% better. More

First Class Service It was pleasure to discover that this dealership cares not only for your vehicle but also treat their customers very nice. Special thanks to Rick Kel It was pleasure to discover that this dealership cares not only for your vehicle but also treat their customers very nice. Special thanks to Rick Kelstrom, service consultant who is very knowledgeable and professional. More

Audi service Called same day for a 65K Oil change and was promptly given an appointment. Great service is lead by great people. Mike does a awesome job taking care Called same day for a 65K Oil change and was promptly given an appointment. Great service is lead by great people. Mike does a awesome job taking care of his customers. Thanks, Andre Tagliamonte More

Audi Hoffman Estates is worth checking out If you are looking for excellent, trustworthy, non-high pressure service, then these guys are worth checking out. I own three Audis and take them all If you are looking for excellent, trustworthy, non-high pressure service, then these guys are worth checking out. I own three Audis and take them all down from the far north suburbs to Hoffman Estates for service; bypassing a much closer Audi dealership in my area. I enjoy service being performed correctly the first time without being fleeced. More

Great service! My issue was resolved with absolutely no problems Richard Kelstrom took excellent care of the car and of me. I'm a widow and felt he was looking out My issue was resolved with absolutely no problems Richard Kelstrom took excellent care of the car and of me. I'm a widow and felt he was looking out for me and was very helpful with all my questions and very kind and knowledgeable. First class service ! More

Outstanding service and attention. Incredible dealership with fantastic ownership. Friendly and courteous service. Great loaner, nearly brand new car. My brake service was completed and Incredible dealership with fantastic ownership. Friendly and courteous service. Great loaner, nearly brand new car. My brake service was completed and complimentary even though not covered by warranty. More

Love these guys! I bought a 2015 Audi A3 cabrio in March, and have nothing but positive experiences with this dealership, from my salesman GREG CHOINA to everyone I h I bought a 2015 Audi A3 cabrio in March, and have nothing but positive experiences with this dealership, from my salesman GREG CHOINA to everyone I have dealt with in the service department . Every single person has gone out their way for me. They are all friendly, polite, professional, and best of all, competent! Luckily, I have only had minor service concerns, but they have all been met in the most professional way. This dealership is more than twice as far as another one closer to home, but it is worth the drive. I would recommend Audi of Hoffman Estates to anyone I know that is interested in an Audi. Very impressed with my Audi experience so far. More