Audi Hoffman Estates - Service Center

I made an appointment and was greeted upon arrival Very prompt and excellent service for my 45,000 miles service. I had told Eric that I was short on time due to my wife's health condition, and the ve Very prompt and excellent service for my 45,000 miles service. I had told Eric that I was short on time due to my wife's health condition, and the vehicle was returned on a very timely basis. All checks and service items were completed. More

Never Let Down...Always Excellent Service Our family has two Audis and I have always had an excellent experience with Rick Kelstrom & Eric Defort. Professional, courteous and extremely knowled Our family has two Audis and I have always had an excellent experience with Rick Kelstrom & Eric Defort. Professional, courteous and extremely knowledgable...could not recommend them any higher. More

Great and quick The agent was helpful and the service was quick. Also, the cost was reasonable. One issue today: I received an email which said I had not kept the The agent was helpful and the service was quick. Also, the cost was reasonable. One issue today: I received an email which said I had not kept the appointment. Please fix this as I would never do that! More

AUDI Q7 SERVICE EXPERIENCE I have only good things to say about this dealer's service department. After having a horrible service experience at the Audi dealer in Naperville I d I have only good things to say about this dealer's service department. After having a horrible service experience at the Audi dealer in Naperville I decided to try Hoffman Estates and I am glad I switched. From scheduling an appointment, to confirming the appointment, vehicle drop off, loaner pick up, and finally picking up my vehicle everything went so smooth and I could not ask for a better experience. Nice job guys! More

Last minute service Driving home from work my TPI system monitor alert went off. The car felt right so I called Mike at Hoffman Estates Audi to ask if I could stop by and Driving home from work my TPI system monitor alert went off. The car felt right so I called Mike at Hoffman Estates Audi to ask if I could stop by and have it checked out. No problem was the answer. It wasn't more than 20 minutes and I was back on my way home. My tires were checked and properly inflated and the TPI system reset. Great service. Love this service center. More

excellence I came in for service on a recall. Rick was friendly, courteous and helpful! Top notch!! The time frame he quoted me was spot on. I would come here ag I came in for service on a recall. Rick was friendly, courteous and helpful! Top notch!! The time frame he quoted me was spot on. I would come here again the next time my car needed repair or service and would ask to talk with Rick! More

Excellent Service I continue to be thrilled with my experience at Audi of Hoffman Estates. This was the first scheduled service for my S6. The experience was everythi I continue to be thrilled with my experience at Audi of Hoffman Estates. This was the first scheduled service for my S6. The experience was everything I would ask for, in particular the flexibility with the loaner. More

38 years of owning Audi's should provide a clue I bought an Audi 5000 in 1978, a 5000 Turbo in 1986, a 100S in 1992, a TT in 2003, and A6 2.7 T in 2006, plus my wife has leased eight A6's over the I bought an Audi 5000 in 1978, a 5000 Turbo in 1986, a 100S in 1992, a TT in 2003, and A6 2.7 T in 2006, plus my wife has leased eight A6's over the past 16 years. Hoffman Estates Audi has kept the story going. More

courteous, professional and comfortable All the people I have met are what a person would expect in a service dept. It starts from the time I make an appointment to when I leave the store. All the people I have met are what a person would expect in a service dept. It starts from the time I make an appointment to when I leave the store. Thanks! More

Seamless Pretty much a painless experience. I would put something other than soap operas on tv Overall it was a very good service from beginning to end Pretty much a painless experience. I would put something other than soap operas on tv Overall it was a very good service from beginning to end More