Audi Hoffman Estates - Service Center

Excellent and smooth As always Eric was great. The word that was done was perfect. While there Carlo assisted in answering some of my questions about our new vehicle. Th As always Eric was great. The word that was done was perfect. While there Carlo assisted in answering some of my questions about our new vehicle. The whole team is fantastic. More

no appointment oil change Called this morning at 7:00 to see if I could bring my car in for an oil change. Even without an appointment, Eric said sure and let me know the time Called this morning at 7:00 to see if I could bring my car in for an oil change. Even without an appointment, Eric said sure and let me know the time involved. As it turned out, needed a software update too and the service/update were completed in the timeframe suggested. More

Service for Recall item on my Audi Received next day service. Service was flexible when I had to push the appointment out 1 hour. The car was in and out of service in under an hour. Received next day service. Service was flexible when I had to push the appointment out 1 hour. The car was in and out of service in under an hour. Thanks! More

Fast and easy I went in for an oil change and was out within the hour! Good service, nice people, pleasant surroundings! What more could you ask for?! I went in for an oil change and was out within the hour! Good service, nice people, pleasant surroundings! What more could you ask for?! More

Great Service and very convenient Rick was very accommodating and even dropped the car to my husband who owns a business a few miles away from the dealership which was very helpful! Rick was very accommodating and even dropped the car to my husband who owns a business a few miles away from the dealership which was very helpful! More

Audi 2017 Q7 prestige package Awesome experience with the staff and services, place is nice and very decent, good and friendly vibes and relaxing, i will recommend this to all my f Awesome experience with the staff and services, place is nice and very decent, good and friendly vibes and relaxing, i will recommend this to all my friends who are considering to buy any Audi vehicles. More

Superior service From the intial drive into the bay to leaving after service, the personnel at the dealership were top notch. Very organized and professional in every From the intial drive into the bay to leaving after service, the personnel at the dealership were top notch. Very organized and professional in every way! More

Came in for 25000 mile service We were met promptly and the service order was written up. The work was completed quickly while we relaxed in the lounge. As this was a routine oil We were met promptly and the service order was written up. The work was completed quickly while we relaxed in the lounge. As this was a routine oil change there were no changes to our car. More

Great Service! Service was timely, friendly, helpful, and enjoyable. Representative explained alternatives and the entire process. He answered additional questions b Service was timely, friendly, helpful, and enjoyable. Representative explained alternatives and the entire process. He answered additional questions beyond the scope of the service visit. He recognized me upon entering the service area, and knew me by name, even tough I am not frequent visitor. More

Good experience Service was timely, and check out was a breeze. Staff and service was everything expected, and was a nice experience. Would definitely recommend ser Service was timely, and check out was a breeze. Staff and service was everything expected, and was a nice experience. Would definitely recommend service at this location. More