Audi Hoffman Estates - Service Center

Mike Torelli did a very professional job. Mike was truly outstanding from the time we arrived till we left. He paid attention to detail and our request. He gave us a quality experience. Mike was truly outstanding from the time we arrived till we left. He paid attention to detail and our request. He gave us a quality experience. More

service and vehicle purchase always tremendous service at Hoffman Audi. The service consultant was able to fit me in and provide me with professional and courteous service in a ti always tremendous service at Hoffman Audi. The service consultant was able to fit me in and provide me with professional and courteous service in a timely manner. I recently purchased another vehicle from Hoffman Audi as I intended to keep my business there! More

Great Excellent services and great facilities. Very attentive and helpful in every way. I have been pleased with my experiences eveytime I've been to the se Excellent services and great facilities. Very attentive and helpful in every way. I have been pleased with my experiences eveytime I've been to the service department. More

Mr John Defort With Associates like Eric you should always receive excellent reviews. The service department employees were great and I would recommend this location With Associates like Eric you should always receive excellent reviews. The service department employees were great and I would recommend this location to everyone. The pick up and drop off service is very convenient. More

Refreshing Outstanding Service Every interaction with Service has been outstanding and refreshing. Nice to know true customer service still exists. Will never go anywhere else for s Every interaction with Service has been outstanding and refreshing. Nice to know true customer service still exists. Will never go anywhere else for service/sales. More

Service Experience I have only used Audi Hoffman Estates for service needs. My experience has been excellent meaning that customer service exceeded my expectations in t I have only used Audi Hoffman Estates for service needs. My experience has been excellent meaning that customer service exceeded my expectations in terms of quality and delivering what was promised. My Service Consultant is Eric Defort who is an exemplary example of what customer service should be. More

Great service at Hoffman Estates Audi! Had my 25K service for my SQ5 Victor got me in and over to my loaner quickly great service and I even had them detail my car. Being a fanatic in clea Had my 25K service for my SQ5 Victor got me in and over to my loaner quickly great service and I even had them detail my car. Being a fanatic in cleaning the detailed did an awesome job!!!!! More

Long time customer - they really take care of your needs! I've been a customer since 2002 and I've never been disappointed with the sales and service experience. It doesn't matter if you Audi is brand new or I've been a customer since 2002 and I've never been disappointed with the sales and service experience. It doesn't matter if you Audi is brand new or many years old the experience is the same; top notch. They care about what your needs are and get it taken care! A life long customer, no reason to change. More

Excellent , Eric is an excellent communicator, I appreciated his knowledge and the information he was sharing with me while going thru the process. I appreciate , Eric is an excellent communicator, I appreciated his knowledge and the information he was sharing with me while going thru the process. I appreciate being kept up to date and his prompt attention. More

Awesome Customer experience A great customer experience. Easy to make appointments, immaculate facility, professional service/ sales people, who work and treat the customer a A great customer experience. Easy to make appointments, immaculate facility, professional service/ sales people, who work and treat the customer a valued partner. The service department will keep you updated as the work progresses and if there are issues will let you know immediately there are no surprises when you pick up your car. A bonus is it is always clean when returned and you can tell they care about taking care of your car. More