Audi Hoffman Estates - Service Center

Winshield replacement Ted was terrific in helping me schedule a new windshield replacement. He had a loaner car available, which I greatly appreciated. I was very pleased w Ted was terrific in helping me schedule a new windshield replacement. He had a loaner car available, which I greatly appreciated. I was very pleased with the entire experience. More

Replace tire Needed a new tire. Called Audi Hoffman Estates. They were able to get me in right away. The work was done while I waited in the waiting area. Needed a new tire. Called Audi Hoffman Estates. They were able to get me in right away. The work was done while I waited in the waiting area. More

Excellent Experience Ted did a great job helping me out. All round good experience, as I did not have an appointment in advance. It was fast and professional service. Ted did a great job helping me out. All round good experience, as I did not have an appointment in advance. It was fast and professional service. More

Great Team! I bought my Audi from Eddie about three years ago, and since then have gone back to this location every time I needed service. He really goes above an I bought my Audi from Eddie about three years ago, and since then have gone back to this location every time I needed service. He really goes above and beyond to learn the specific needs of his clients, and is just so friendly and really gets to know you on a personal level. Eddie is so wonderful I wish he were actually a personal friend of mine. You mention something you might want/need and he gets right on it and gets right back to you in no time. If anyone ever needed to purchase a vehicle I would absolutely recommend this place. My service has been done by Scott most of the time, I actually went in yesterday for an oil change and my lost pair of car keys came back to me! It was such a pleasant surprise. My car also drove a lot smoother than it did before the oil change and that was nice too. Scott is always friendly and nice and remembers you and asks detailed questions about your car's condition! You really feel like you have a group of friends here. Fantastic experience overall! Thank you Audi Hoffman Estates! More

Awesome service as usual! Rick is great! Audi Hoffman has been wonderful and having a loaner car is extremely helpful and important to me. They always come through. Thanks g Rick is great! Audi Hoffman has been wonderful and having a loaner car is extremely helpful and important to me. They always come through. Thanks guys! More

Service Great customer service! The staff always makes sure I am taken care of the second I walk in the door until I leave. They always go above and beyond to Great customer service! The staff always makes sure I am taken care of the second I walk in the door until I leave. They always go above and beyond to ensure I have the best experience and that it fits my schedule. They set the bar for how a Customer should be treated! More

Excellent 10M service Appointment was easy. I was told to allow and hour and a half. Work was completed in a little over an hour. I was on my way. Excellent experience! Appointment was easy. I was told to allow and hour and a half. Work was completed in a little over an hour. I was on my way. Excellent experience! More

Fast and nice = happy Fast work, great service, friendly people. Felt like I was in the loop the entire time. Was given notice before any work was done, with full explanat Fast work, great service, friendly people. Felt like I was in the loop the entire time. Was given notice before any work was done, with full explanations as to what was discovered along the way. More

needed oil I called at 3 pm and said my oil light just came on Rick said bring it over right now They took care of it , topped the oil off and washed my ca I called at 3 pm and said my oil light just came on Rick said bring it over right now They took care of it , topped the oil off and washed my car and I was out the door by 4:30 Love this shop More

Excellent service people The service was great and the people are nice and informative. I would recommend them to all my friends and family. The loaner was nice and clean too The service was great and the people are nice and informative. I would recommend them to all my friends and family. The loaner was nice and clean too. More