Audi Hoffman Estates - Service Center

Excellent! The service was excellent as always. It is such a pleasure to own an Audi, especially with this dealership! I couldn't be happier and look forward to The service was excellent as always. It is such a pleasure to own an Audi, especially with this dealership! I couldn't be happier and look forward to more Audi's in my future. Thank you! More

Audi hoffman service Excellent service experience. In and out. Simple as that. I would recommend others to go to this dealer. Clean and modern. Very friendly. Looking forw Excellent service experience. In and out. Simple as that. I would recommend others to go to this dealer. Clean and modern. Very friendly. Looking forward for 20k service. More

Recall parts This dealership is the most helpful and friendly one I've ever dealt with. No games just truth. This rating also relates to my salesperson Valentina This dealership is the most helpful and friendly one I've ever dealt with. No games just truth. This rating also relates to my salesperson Valentina who always is there for me even after purchasing my car. Thank you Audi of HE. More

Service Department Eric was very efficient and pleasant. The car was serviced and cleaned in a very timely manner.. The service department is very comfortable. Would Eric was very efficient and pleasant. The car was serviced and cleaned in a very timely manner.. The service department is very comfortable. Would highly recommend Schaumburg Audi. More

Quick Response to Recall, Fast Resolution Received recall notice just a few days ago and called to schedule update. I was able to get the appointment day/time of my choice. I was met by Eric Received recall notice just a few days ago and called to schedule update. I was able to get the appointment day/time of my choice. I was met by Eric who confirmed the update to be done. The only reason it took 60 minutes was at my request. My husband had followed me to the service center and I preferred to return home (we live close). Repair was done, car washed and cleaned and out the door in 60. Now that is service! More

First service Just bought my car Saturday and was having some knocking in my brakes. My drums were replaced and now it drives perfectly. Mine was great and took car Just bought my car Saturday and was having some knocking in my brakes. My drums were replaced and now it drives perfectly. Mine was great and took care of me. I bought my A6 from Eddie and he found me in waiting room. He has been awesome!!! Great experience. More

Exceptional Service Every Time I am fairly new to the "Audi family" and I couldn't be more happy. I am treated like royalty every time I bring my car in for service to this facility I am fairly new to the "Audi family" and I couldn't be more happy. I am treated like royalty every time I bring my car in for service to this facility. Mike greets me and remembers who I am immediately, takes care of getting my car serviced in a timely manner and has a loaner for me so I can get some local shopping done. My car has always been serviced correctly at the time of service. One service required extra time (over a day) and I could not get back to the dealer when the car was ready, so Mike had someone bring the car to me. I live an hour away! That is exceptional service! I won't go anywhere else. More

always great service As usual prompt and efficient service. Love taking my car there for routine and any other maintenance. the service techs and the consultants are all As usual prompt and efficient service. Love taking my car there for routine and any other maintenance. the service techs and the consultants are all very helpful. they give you a loaner or provide you transport if you dont want to wait which is very much appreciated. More

I'm the Queen Twenty years of my auto and myself consistently being treated like royalty keeps me coming back. Ted McConnell is THE BEST! I always get the persona Twenty years of my auto and myself consistently being treated like royalty keeps me coming back. Ted McConnell is THE BEST! I always get the personal touch. More

Quick Audi Recall Service Ted McConnell was professional and quickly got my Audi serviced for the recall and also washed. He got me in and out in one hour. Ted McConnell was professional and quickly got my Audi serviced for the recall and also washed. He got me in and out in one hour. More