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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,812 Reviews

3,812 Reviews of Audi Hoffman Estates - Service Center

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October 27, 2017

Very impressed overall Pleasant efficient and nice people From the time I pulled in to the time I left I knew I would be back for my next service . You are definitely More

by Doreen R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't recall who I encountered at the service call
October 27, 2017

Service was excellent. Eric Defort was my service consultant. He was very friendly and efficient and took care of everything I needed. Very much appreciate his approach to c More

by ajkarstens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
October 26, 2017

Always satisfied!! Rick and staff are always available and supportive! They are professional and friendly. They took care of my car needs thoroughly and immediately. Tha More

by virginia ciaccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 26, 2017

routine oil change Very good service as always. Routine oil change turned into buying new tires as well. Service center agreed to match prices from their big box compe More

by garypabcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Mike Torelli
October 24, 2017

25,000 mile service. Service was exceptional, as usual. Ted Mc is your best customer service guy. Ted gets it! I do not understand why there is a 25 word minimum. Th More

by RICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
October 21, 2017

Service with No Appointment Made I had an issue with a break light being out on a relatively new car. I brought it with no appointment and they addressed the issue immediately. Wond More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Defort
October 19, 2017

25,000 Mile Service Eric Defort did a great job and had me in and out of the service center quickly. Thank you for your excellent work and efficient service. More

by Scott Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
October 18, 2017

Convenient hours of operation Dealer ship is easy to reach. Especially after hours. You get a loaner car. Friendly and good service. Regular updates until car became available and More

by PIEROBALLARDINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
October 05, 2017

Nice staff and no fuss service Till now I had great experience with this service dept. They make sure you are satisfied with the service. I would use their service dept again. More

by sn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
October 01, 2017

Mike Torelli always gives great service. Mike Torelli always gives exceptional service. He explaines all the work that was done in my Audi A4 and any work that needs to be done. The work is a More

by Samscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
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