Audi Hoffman Estates - Service Center

Such good treatment, I told others about it. From the moment I drove in, I was greeted as I got out of the car and guided to the check-in desk. Then I was showed a couple options of where I could From the moment I drove in, I was greeted as I got out of the car and guided to the check-in desk. Then I was showed a couple options of where I could wait. I sat near a recharging station for my cellphone. After a short time, I was informed of the work to be done and given a time frame to expect. Shortly before it was ready, I was given paperwork and told who to pay. The car was returned to me clean inside and out with all the protective papers and plastics including the key tag number removed. Then the agent told me to call him if I had ay questions and gave me a cheery send-off. The only painful part of the whole experience was the bill. :-) More

10,000 mile maintenance and tire rotation. Staff was very courteous and completed work in timely fashion. Salesman Mike Macedon is always available to make sure everything is going well. Very e Staff was very courteous and completed work in timely fashion. Salesman Mike Macedon is always available to make sure everything is going well. Very efficient set up. More

Always the best service I am always extremely satisfied with the service provided. Professional, knowledgeable, friendly and helpful service providers make for an excellent e I am always extremely satisfied with the service provided. Professional, knowledgeable, friendly and helpful service providers make for an excellent experience. It's always a pleasure to do business. More

25 k maintenance I just had my car in for a 25 k maintenance & swap out my snow's for summer tires on Saturday afternoon , quick and hassle free as always. I just had my car in for a 25 k maintenance & swap out my snow's for summer tires on Saturday afternoon , quick and hassle free as always. More

Service Recall My rating is based off of the customer service I receive when I'm at the dealership getting serviced. Every time I have come in for service the servic My rating is based off of the customer service I receive when I'm at the dealership getting serviced. Every time I have come in for service the service team is always very friendly and helpful with my needs. More

Great service and great people Ted McConnel is a great representative of this dealership. He is efficient, competent, and personable. Audi Hoffman Estates is a great dealership-hone Ted McConnel is a great representative of this dealership. He is efficient, competent, and personable. Audi Hoffman Estates is a great dealership-honest, efficient, and caring. It is a pleasure to visit for maintainence because it is clean, comfortable, and all your concerns are allayed. I felt I could ask Ted anything and if he wasn't sure, he would definitely seek the best possible solution. I felt the customer was first and foremost and I was treated that way. Kudos !!!!! More

Great Service Mike Torelli is the service rep. that I deal with when at the dealership. He takes very good interest in my needs and I appreciate that a lot. They ar Mike Torelli is the service rep. that I deal with when at the dealership. He takes very good interest in my needs and I appreciate that a lot. They are a dealership that I highly recommend. More

quick and good ! they always act like a pro !! hope to come back in fall for my service !i hav two audies a a7 and a q5 i am pleased with both !! they always act like a pro !! hope to come back in fall for my service !i hav two audies a a7 and a q5 i am pleased with both !! More

Brief Service Visit - Positive Experience Service Dept provided prompt service and timely completion of work to be completed. Courteous staff and nice job cleaning car interior and washing the Service Dept provided prompt service and timely completion of work to be completed. Courteous staff and nice job cleaning car interior and washing the exterior - both complimentary. All of the service advisors are knowledgeable, good guys and easy to work with. More

Exelend I can't wrigh fluenly in English. Ne pisha pravilno na angliiski. Obslujvaneto e otlichno. Tova e koeto iskam da kaja. Ako e vazmojno predpochitam da I can't wrigh fluenly in English. Ne pisha pravilno na angliiski. Obslujvaneto e otlichno. Tova e koeto iskam da kaja. Ako e vazmojno predpochitam da pisha na balgarski. More