Audi Hoffman Estates - Service Center

Always Great Service! The service personnel at Audi Hoffman Estates are consistently great. They know me by my name, get me in and out quickly, and always take good care of The service personnel at Audi Hoffman Estates are consistently great. They know me by my name, get me in and out quickly, and always take good care of my car. During this last service event, they provided me with a loaner even though I did not request one because they were proactive enough to know how long my service would take and didn't want me to have to wait. As I have said before, they are why we buy Audi's More

Service done well and timely This is an outstanding dealership. I take both my Audis here for service. They do a great job, do it right the first time, and it is done in a timel This is an outstanding dealership. I take both my Audis here for service. They do a great job, do it right the first time, and it is done in a timely manner. More

Perfection The professionalism and level of customer service at Audi Hoffman Estates is second to none! I've used other Audi Dealers and they just don't compare The professionalism and level of customer service at Audi Hoffman Estates is second to none! I've used other Audi Dealers and they just don't compare to Audi Hoffman! More

Easy in, easy out While I didn't have anything done this visit (brake light was on), the process was super easy and quick and they called me back about my brakes within While I didn't have anything done this visit (brake light was on), the process was super easy and quick and they called me back about my brakes within an hour of dropping off the car. I haven't had a bad experience at this dealer yet. Thanks Hoffman Audi. More

Courteous, friendly, respectful I have owned my Audi for over a year. It's great to go to a dealer that treats a customer with respect and dignity. And my car is happy too! I have owned my Audi for over a year. It's great to go to a dealer that treats a customer with respect and dignity. And my car is happy too! More

Excellent Service Audi of Hoffman Estates is *always* a great experience. I have owned many, many cars from various manufacturers, and many different dealers. They sh Audi of Hoffman Estates is *always* a great experience. I have owned many, many cars from various manufacturers, and many different dealers. They should take note: this is how a service department should be run! More

Quick, attentive service. "Service" light came on. A quick phone call and within the hour I was in the service bay. Ted informed about the work that should be done and that it "Service" light came on. A quick phone call and within the hour I was in the service bay. Ted informed about the work that should be done and that it would be ready the next afternoon. A new AUDI A3 was provided The next afternoon a call from Ted, everything was OK. More

Service visit I am very satisfied with the experiences I have had when bringing my car in for service. I have been treated like I matter and all of my concerns ar I am very satisfied with the experiences I have had when bringing my car in for service. I have been treated like I matter and all of my concerns are addressed More

Professional service with good up dates Thank you for providing a loaner vehicle while ours is in for regularly scheduled service. We also appreciate updates as you inspect the car. We lov Thank you for providing a loaner vehicle while ours is in for regularly scheduled service. We also appreciate updates as you inspect the car. We love your Audi cookies too! More

thank you I have worked with Eric and Mike in the past - and they are my "go to" service consultants. It is a pleasure working with them, the entire customer s I have worked with Eric and Mike in the past - and they are my "go to" service consultants. It is a pleasure working with them, the entire customer service process is excellent and most appreciated - it is to be applauded. More