Audi Hoffman Estates - Service Center

Best dealership I have ever worked with Fantastic experience every time I come. Best service department in the area. This team is always professional and willing to help any way they can. I Fantastic experience every time I come. Best service department in the area. This team is always professional and willing to help any way they can. I worked specifically with Rick Kelstrom. Rick is friendly, professional. He follows up with every little detail. More

Fast, friendly and accurate! Rick was friendly and addressed my service issues accordingly! He arranged for a very nice loaner and resolved the repairs in the promised time. Than Rick was friendly and addressed my service issues accordingly! He arranged for a very nice loaner and resolved the repairs in the promised time. Thank you! More

Service review Excellent service. Took much less time than expected. I would highly recommend them in the future to others. Easy to make appt. Cleaned car after w Excellent service. Took much less time than expected. I would highly recommend them in the future to others. Easy to make appt. Cleaned car after work done More

Expert care and customer service. Mike and Scott take excellent care of my S5 Cabrio and me. I highly recommend these professionals without reservation! The free washes for customers a Mike and Scott take excellent care of my S5 Cabrio and me. I highly recommend these professionals without reservation! The free washes for customers are a huge bonus that is very appreciated! More

Nov 14, 2017 My appointment was for 1:30PM, but my schedule found me at the Service Center at 12:45PM. I was welcomed in and my car was whisked off for the require My appointment was for 1:30PM, but my schedule found me at the Service Center at 12:45PM. I was welcomed in and my car was whisked off for the required service immediately. I’ve always found this kind of courtesy at HoffmanEstates Audi. The work is done fast and accurate. The staff is always helpful and upbeat. More

Highly professional experience. First service experience, we got our Q5 a year ago so went in for its oil change. Eric Defort was great to deal with, and I felt well informed. First service experience, we got our Q5 a year ago so went in for its oil change. Eric Defort was great to deal with, and I felt well informed. More

Great job - again - at Audi Hoffman Estates! The friendly service staff at Audi-Hoffman makes it a great, comfortable and confident place for car tune-ups and repairs - cannot imagine a better pl The friendly service staff at Audi-Hoffman makes it a great, comfortable and confident place for car tune-ups and repairs - cannot imagine a better place to buy or have a car serviced. More

Winter service I have known Ted for 19 years and he is a pleasure to deal with. Ask questions, answered. Car back clean. Thank You Ted for your help. I have known Ted for 19 years and he is a pleasure to deal with. Ask questions, answered. Car back clean. Thank You Ted for your help. More

Always Great Service! The service personnel at Audi Hoffman Estates are consistently great. They know me by my name, get me in and out quickly, and always take good care of The service personnel at Audi Hoffman Estates are consistently great. They know me by my name, get me in and out quickly, and always take good care of my car. During this last service event, they provided me with a loaner even though I did not request one because they were proactive enough to know how long my service would take and didn't want me to have to wait. As I have said before, they are why we buy Audi's More

Service done well and timely This is an outstanding dealership. I take both my Audis here for service. They do a great job, do it right the first time, and it is done in a timel This is an outstanding dealership. I take both my Audis here for service. They do a great job, do it right the first time, and it is done in a timely manner. More