Audi Hoffman Estates - Service Center

Routine service and tire check Exemplary, as usual!! Andy even helped on Friday night to make sure I felt fine!! Tire pressure sensor ended up being just fine. Thank you all. Exemplary, as usual!! Andy even helped on Friday night to make sure I felt fine!! Tire pressure sensor ended up being just fine. Thank you all. More

Brake pad sensor I brought my car in for service for my brake pad light and the service department is fantastic. From the drop off to work to the pickup the service d I brought my car in for service for my brake pad light and the service department is fantastic. From the drop off to work to the pickup the service department is very friendly and helpful. More

Very Professional and Welcoming Upon entering the service area, I was immediately greeted and helped. The fact that I did not have an appointment was not a problem. As soon as the te Upon entering the service area, I was immediately greeted and helped. The fact that I did not have an appointment was not a problem. As soon as the tech made a diagnosis of my issue, I was informed of it and estimate of the wait time was given. The waiting area was comfortable and stocked with fresh coffee. More

Perfect Great loaner. Service was done fast. They pulled up my car right away and I was on my way. Free Wifi during the little wait time, I can't think of Great loaner. Service was done fast. They pulled up my car right away and I was on my way. Free Wifi during the little wait time, I can't think of a single way to improve. Well, maybe take a little longer so I could zip around in the brand new A6. More

Easy in and out, outstanding service I scheduled service and a loaner on the phone with my service adviser. When I arrived, 15 minutes early, the check in process went very smoothly, and I scheduled service and a loaner on the phone with my service adviser. When I arrived, 15 minutes early, the check in process went very smoothly, and my loner was sitting waiting for me. The car was ready as promised, and the loaner return and pick up process was just as easy. The service adviser reviewed all the paperwork, and I was on my way. Everything on the car is running great. More

Perfect! Everything was perfect from the moment I drove into the facility to the moment I left. Everybody was very friendly and helpful. The work was completed Everything was perfect from the moment I drove into the facility to the moment I left. Everybody was very friendly and helpful. The work was completed sooner than anticipated. I was very comfortable seated at a table with my lunch and paperwork. The car was ready before I was able to finish my paperwork! More

service work Rick got me in and out in 3-4 hours with very short notice.. I dropped the car off at 3 pm and was driving it at 7 pm There were no loaners as usual Rick got me in and out in 3-4 hours with very short notice.. I dropped the car off at 3 pm and was driving it at 7 pm There were no loaners as usual More

Great experience for a new customer. Regular service performed on time and as requested; unexpected recalls and brake replacement were performed with no unexpected delays. Last minute req Regular service performed on time and as requested; unexpected recalls and brake replacement were performed with no unexpected delays. Last minute request for detail was accepted and a nearly 10 year old Audi Q5 looks new inside and out as a result. Thanks to Eric and the service team for their help. We will definitely consider Audi Hoffman Estates for future service or if we ever decide to purchase a new car, More

Janice Q5 Always easy always fast and friendly. Never had a problem and we have had 6 Audi's over 15 years! We will never buy another make if car. We will alw Always easy always fast and friendly. Never had a problem and we have had 6 Audi's over 15 years! We will never buy another make if car. We will always go to Hoffman Estate as long as we live in Illinois. More

outstanding Rick did a great job with explaining what needed to be done and provided excellent customer service. I will continue to take my car here for many yea Rick did a great job with explaining what needed to be done and provided excellent customer service. I will continue to take my car here for many years to come. More