Audi Hoffman Estates - Service Center

Courteous, friendly, respectful I have owned my Audi for over a year. It's great to go to a dealer that treats a customer with respect and dignity. And my car is happy too! I have owned my Audi for over a year. It's great to go to a dealer that treats a customer with respect and dignity. And my car is happy too! More

Excellent Service Audi of Hoffman Estates is *always* a great experience. I have owned many, many cars from various manufacturers, and many different dealers. They sh Audi of Hoffman Estates is *always* a great experience. I have owned many, many cars from various manufacturers, and many different dealers. They should take note: this is how a service department should be run! More

Service visit I am very satisfied with the experiences I have had when bringing my car in for service. I have been treated like I matter and all of my concerns ar I am very satisfied with the experiences I have had when bringing my car in for service. I have been treated like I matter and all of my concerns are addressed More

Professional service with good up dates Thank you for providing a loaner vehicle while ours is in for regularly scheduled service. We also appreciate updates as you inspect the car. We lov Thank you for providing a loaner vehicle while ours is in for regularly scheduled service. We also appreciate updates as you inspect the car. We love your Audi cookies too! More

Quick, attentive service. "Service" light came on. A quick phone call and within the hour I was in the service bay. Ted informed about the work that should be done and that it "Service" light came on. A quick phone call and within the hour I was in the service bay. Ted informed about the work that should be done and that it would be ready the next afternoon. A new AUDI A3 was provided The next afternoon a call from Ted, everything was OK. More

thank you I have worked with Eric and Mike in the past - and they are my "go to" service consultants. It is a pleasure working with them, the entire customer s I have worked with Eric and Mike in the past - and they are my "go to" service consultants. It is a pleasure working with them, the entire customer service process is excellent and most appreciated - it is to be applauded. More

Very impressed overall Pleasant efficient and nice people From the time I pulled in to the time I left I knew I would be back for my next service . You are definitely Pleasant efficient and nice people From the time I pulled in to the time I left I knew I would be back for my next service . You are definitely a quality, service oriented dealership. More

Service was excellent. Eric Defort was my service consultant. He was very friendly and efficient and took care of everything I needed. Very much appreciate his approach to c Eric Defort was my service consultant. He was very friendly and efficient and took care of everything I needed. Very much appreciate his approach to customer service. More

Always satisfied!! Rick and staff are always available and supportive! They are professional and friendly. They took care of my car needs thoroughly and immediately. Tha Rick and staff are always available and supportive! They are professional and friendly. They took care of my car needs thoroughly and immediately. Thanks for a job well done!! More

routine oil change Very good service as always. Routine oil change turned into buying new tires as well. Service center agreed to match prices from their big box compe Very good service as always. Routine oil change turned into buying new tires as well. Service center agreed to match prices from their big box competitor. More