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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,658 Reviews

3,658 Reviews of Audi Hoffman Estates - Service Center

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December 01, 2017

service , first time to service center My first visit to your service center and it was very pleasant, greeted right away and was taken care of by Eric, have no complaints, waiting room is More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
November 30, 2017

Service Call Mike was thorough and answered all my calls, I appreciate all his hard work and will be asking for him for future work and service. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
November 29, 2017

Review On time - work accomplished on time and complete quality service / all well explained and was treated with respect. A far cry from my previous experie More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
November 28, 2017

Easy to Schedule and complete Scheduling my appointment was easy and I was given a loaner car so I could go about my day and not lose valuable time away from work. More

by Ken Cousins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 28, 2017

Always Great service here! Great service, courteous treatment, and fast in and out with new loaner! I would recommend this dealership and their team of people to anyone looking More

by Steven Svec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli
November 27, 2017

Best Audi Service Centyer in the suburbs I have 4 Audis and take them down from the far north suburbs to Hoffman Estates (bypassing other Audi dealers that are closer). The level of service More

by cwise538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
November 25, 2017

Above and Beyond Brought my Q5 in for routine service, and my wife followed me so we could run some errands. On the way, her car started leaking coolant fluid. Ted, More

by Dan G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
November 23, 2017

Good quick service Took my A3 Cab in for its 25 K service and all work was done quickly with no additional charges and car was returned clean.. all personnel were pleasa More

by redtr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
November 19, 2017

Best dealership I have ever worked with Fantastic experience every time I come. Best service department in the area. This team is always professional and willing to help any way they can. I More

by gebka@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 19, 2017

Fast, friendly and accurate! Rick was friendly and addressed my service issues accordingly! He arranged for a very nice loaner and resolved the repairs in the promised time. Than More

by Vito
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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