Audi Hoffman Estates - Service Center

Consistently Great Service Mike Torelli, Eric Dufort, and Mike Macedon, along with the rest of the staff, consistently provide excellent service. They are knowledgeable, person Mike Torelli, Eric Dufort, and Mike Macedon, along with the rest of the staff, consistently provide excellent service. They are knowledgeable, personable and attentive to detail. As the owner of a design and manufacturing business with a global distribution network, I appreciate the challenges they face and the high quality of service they provide. More

Service Recently had my vehicle in for service. Couldn't ask for a better experience start to finish. I will be bringing my vehicle there from now on. Recently had my vehicle in for service. Couldn't ask for a better experience start to finish. I will be bringing my vehicle there from now on. More

Very pleased I was very pleased with the service. It was a nice relaxed atmosphere. Everyone was very professional. A very comfortable waiting room. The service wa I was very pleased with the service. It was a nice relaxed atmosphere. Everyone was very professional. A very comfortable waiting room. The service was fast. My car was very clean when it was returned to me. More

Courteous and professional Always timely, courteous and Eric Delfort continues to do a great job! Tony is always a pleasure to speak with when making service appointments and a Always timely, courteous and Eric Delfort continues to do a great job! Tony is always a pleasure to speak with when making service appointments and a does a nice job of telling me what my service options are. More

eoweev Eric does such a good job of taking care of every aspect of the service. He makes the experience complete. The visit is always consistent. Eric does such a good job of taking care of every aspect of the service. He makes the experience complete. The visit is always consistent. More

2014 S4 service Mike Torelli is my service advisor with whom I’m always impressed by his knowledge of product and professionalism in communication. Mike is a valu Mike Torelli is my service advisor with whom I’m always impressed by his knowledge of product and professionalism in communication. Mike is a valuable asset to Audi HE. More

Service excellence Service inquiries are dealt with promptly, courteously and thoroughly. In this case, it was to install license plate holders, complete an oil change Service inquiries are dealt with promptly, courteously and thoroughly. In this case, it was to install license plate holders, complete an oil change and install new wipers. The staff is amazing. The prices are not, but I know this is not the fault of those completing the service. In this case, my cost was $450. My last service to replace the master cylinder was approximately $6,000. Overall, the prices are scary but the service is excellent. Waiting room was awesome. I will keep coming back due to the quality of service and the service team. I just need to save up before any future visit : ) More

Consistently excellent service I have my A4 serviced only here and have been given the utmost service every single time. Michael T. is usually the one employee I fortunately deal wi I have my A4 serviced only here and have been given the utmost service every single time. Michael T. is usually the one employee I fortunately deal with ( he ALWAYS takes very good care of me and my car), every single employee that I encounter is courteous, friendly and helpful. I will not take my car any where else. More

Replaced tire on my a6 . Ted loaned me a Q7 and i loved the car. Bought a new 2018 Q7 the next day. The sales experience with Sabina was excellent. Great car Ted loaned me a Q7 and i loved the car. Bought a new 2018 Q7 the next day. The sales experience with Sabina was excellent. Great car More

Client Great place, friendly and professional stuff, quick and great service. Courteous treatment. I would recommend this dealership and their team of peopl Great place, friendly and professional stuff, quick and great service. Courteous treatment. I would recommend this dealership and their team of people to my friends and family. More