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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,658 Reviews

3,658 Reviews of Audi Hoffman Estates - Service Center

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March 09, 2018

My initial 10,000 mile checkup Mike kept me informed of the entire process as it unfolded. The service visit took longer than originally anticipated, however Mike explained the repa More

by A’ville Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
March 09, 2018

Getting it done right the first time I've been bringing both my Audis here for service for the past 6 years. They do an excellent job, are attentive to my needs, explain everything in de More

by Glandesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnell, Mike Torelli
March 08, 2018

Learning the Audi So much patience in training me with all the gadgets on the Audi. There’s allot to learn and it’s nice to know that I can come back multiple times if More

by panda princess
Recommend Dealer
Yes
Employees Worked With
Not sure who trained me.
March 06, 2018

Annual Vehicle maintenance and Car Detailing The service as well as the car detailing was excellent. Rick took care of all my concerns I had before dropping off my vehicle. He is an asset to Audi More

by karlq5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 06, 2018

Exceptional service Always have a great service experience when overseen by Mike Torelli. I appreciate dealing with an Audi enthuiast. He’s a great asset to Audi HE! More

by Bob S4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
March 04, 2018

Excellent dealer! Services is top notch! The mechanics know what they are doing and always listen to what I want done on my car. Clean place to visit and nice people. More

by dudeperfectman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Morris, Rick Kelstrom, Mike Torelli
March 04, 2018

No Nonsense Service Always efficient and timely. My vehicle was ready as promised and cleaned also. No returns are ever necessary. There is a comfortable waiting area als More

by Bill O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 02, 2018

Good job! Nice, professional and fast service!!! Nice cooperation, good localization. Great job, thanks. Audi, Audi Q7, Audi SUV, black Audi, supercharger. I More

by Malgorzata Ciaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 28, 2018

Immedite service The service dept man schedule service as soon as I called. I brought my Q7 in within an hour. The tire pressure light was coming on evey week or so. T More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 27, 2018

Tire pressure indicator light I was there for a few minutes and the issue was addressed quickly. My car was squeaky clean when i drove away. Always great service! Thank you!! More

by Colucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
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