Audi Hoffman Estates - Service Center

Great customer service Great buying experience.. Great customer service.... Only place I will buy future vehicles... Overall a wonderful experience from beginning to end Great buying experience.. Great customer service.... Only place I will buy future vehicles... Overall a wonderful experience from beginning to end.. Always greeted and treated in a professional manner More

Audi Service Mike Torelli was my point person for service . He did a great job. He was friendly ,professional and did a wonderful job! He kept me up to date on th Mike Torelli was my point person for service . He did a great job. He was friendly ,professional and did a wonderful job! He kept me up to date on the ongoing repair as more was needed than originally anticipated. More

Fast and easy Came in for my 15,000 checkup, and left an hour and a half later.. Everything was completed as indicated and I soon was on my way. Came in for my 15,000 checkup, and left an hour and a half later.. Everything was completed as indicated and I soon was on my way. More

Odd Problem, Quick Diagnosis Noticed a bit of a rumble, concerned about the cause. Made an appointment on-line for the next morning. Arrived at 7:00 AM and was offered a shuttle Noticed a bit of a rumble, concerned about the cause. Made an appointment on-line for the next morning. Arrived at 7:00 AM and was offered a shuttle ride to my office, made it to my desk by 7:30. Ivan called in the early afternoon, I needed an alignment, which was taken care of promptly. I was offered a return shuttle, which picked me up right on time. Effortless. More

Satisfied I needed my first servicing (10k miles) and I was satisfied. I was able to get an appointment easily; when I arrived they quickly greeted me, told wh I needed my first servicing (10k miles) and I was satisfied. I was able to get an appointment easily; when I arrived they quickly greeted me, told what to expect and asked if I had any questions. Great job. My only complaint, if any is that I missed the sign directing me to the service area so I had to drive around the building.......it was my first time there. More

Re-key remote entry Audi Hoffman-Estates treats you like you are family. Any work we have had done in our 2015 q7 has been completed to our satisfaction. We only go here Audi Hoffman-Estates treats you like you are family. Any work we have had done in our 2015 q7 has been completed to our satisfaction. We only go here to have our Audi serviced. More

No surprises I made the appointment And requested a loaner which was provided, pleasant experience. I questioned occasional brake squeak and was tod it happens in I made the appointment And requested a loaner which was provided, pleasant experience. I questioned occasional brake squeak and was tod it happens in the cold weather but they would check it to make sure I was happy More

Very satisfied VIP VIP because that is how I was treated. From the beginning to end top notch service. ted explained everything in detail and even suggested fixing minor VIP because that is how I was treated. From the beginning to end top notch service. ted explained everything in detail and even suggested fixing minor door dings I didn’t know where covered. More

Heater recall Service group is casual but professional. Recalls are necessary some times and I understand. But driving away with a new resolved issue and a clean Service group is casual but professional. Recalls are necessary some times and I understand. But driving away with a new resolved issue and a clean car eases the need for the recall. More

Very professional and was done quickly. Performed factory recall. Is the best service station in the area, run very efficiently. Rick Kelstrom is very knowledgeable and passionate in the wo Performed factory recall. Is the best service station in the area, run very efficiently. Rick Kelstrom is very knowledgeable and passionate in the work he do. More