Audi Hoffman Estates - Service Center

Excellent customer service The service was fast, informative and reasonably priced. Mike made it possible for me to return to my office in less time than Typically needed for th The service was fast, informative and reasonably priced. Mike made it possible for me to return to my office in less time than Typically needed for this service. More

oil change just routine service but great as usual. would recommend andy and the team to anyone who requested. will be back for brakes very soon. Thank you just routine service but great as usual. would recommend andy and the team to anyone who requested. will be back for brakes very soon. Thank you More

Great honest experience Ted is one of the best. Great communication and details with a couple of issues. Was realistic in the troubles with my A4 turbo related to the seve Ted is one of the best. Great communication and details with a couple of issues. Was realistic in the troubles with my A4 turbo related to the severity and life expectancy. Will be getting work completed soon. Much better experience than a previous $600+ oil change and spark plug change two years back that took just over an hour. :). More

Tire Issue They fixed the problem and I was kept informed on what was needed and how long it would take. As for the price I had the insurance on the tires so They fixed the problem and I was kept informed on what was needed and how long it would take. As for the price I had the insurance on the tires so the work was done for free so that was definitely a good price. Thank you for making my A3 safe for me. More

First Time Here. First time at this location...highly recommend! Professional, friendly and most important, trustworthy! Audi Hoffman Estates is fortunate to have Ri First time at this location...highly recommend! Professional, friendly and most important, trustworthy! Audi Hoffman Estates is fortunate to have Rick Kelstrom on their team! More

Great service A courtesy car was provided, which I appreciated. the problem with rear noise in the car was found and the wheel bearing was replaced. Along with the A courtesy car was provided, which I appreciated. the problem with rear noise in the car was found and the wheel bearing was replaced. Along with the new tires I am now enjoying a quiet and comfortable ride. Thank you Ted for keeping me updated. More

Fast & Friendly Service. Although this was my first interaction with the service department - I found the entire experience to be "fast and very friendly...." I especially enj Although this was my first interaction with the service department - I found the entire experience to be "fast and very friendly...." I especially enjoyed the video from the technician. More

Rick got my new tires and alignment done well Rick for me in early so we could continue our trip. New tires and alignment were done in the middle of our long trip and we have no safety concerns no Rick for me in early so we could continue our trip. New tires and alignment were done in the middle of our long trip and we have no safety concerns now. Thanks More

Great Service I was most impressed when I received the video summary of the status of our car. That makes me trust your shop and will bring me back to your dealersh I was most impressed when I received the video summary of the status of our car. That makes me trust your shop and will bring me back to your dealership in the future. More

Trustworthy fast service I came into the dealership with a problem with my steering. The service tech set expectation of fees and how the problem will be diagnosed. The mechan I came into the dealership with a problem with my steering. The service tech set expectation of fees and how the problem will be diagnosed. The mechanic sent a video showing exactly what the problem was and then a price with how long it will take was given to me. Expectations were set and met. More