Audi Hoffman Estates - Service Center

Great experience I'm always pleased when I visit Audi Hoffman Estates and this visit was no exception. Everyone I encountered was friendly & courteous. The loaner ca I'm always pleased when I visit Audi Hoffman Estates and this visit was no exception. Everyone I encountered was friendly & courteous. The loaner car was available when promised and I returned to freshly vacuumed & washed car! More

Great Service and dealership Came in for my 10000 service. Associates personable and the ones I know greeted me. Tge new video update shows t j.g eir willingness to provide servic Came in for my 10000 service. Associates personable and the ones I know greeted me. Tge new video update shows t j.g eir willingness to provide service insight. Waiting area comfortable. In as nd out in a little over an hour from appointment time. More

Getting it right This dealership always rolls out the red carpet treatment for my wife and I. In this instance, I was due for a 105k mile service but I also elected t This dealership always rolls out the red carpet treatment for my wife and I. In this instance, I was due for a 105k mile service but I also elected to get an interior and exterior detail. When I went to pick up my car, the interior detail was not quiet up to my expectation. Before I could offer my opinion, Ted McConnell took the vehicle back to service and personally finished up some of the interior work that was missed. i.e. he took it upon himself to get he job done correctly and to 100% satisfaction. That's the mark of somebody that just "get's it". No excuses, no blaming anybody else, just went and got the job done. They have had my business for last 3 years and I would not think of taking my 2 Audi vehicles anywhere else. More

I had an oil light and tire light on. They took care of it! Always impressed with the service I get from the Audi Team!! Quick Friendly Staff!! Thanks for the quick turn around and advice on my tires. Quick Always impressed with the service I get from the Audi Team!! Quick Friendly Staff!! Thanks for the quick turn around and advice on my tires. Quick wash was also appreciated!! More

I love my Audi and this dealership! Every time I bring in my car, I feel like all employees go above and beyond to get the work done correctly and in a time-efficient manner. Ted was esp Every time I bring in my car, I feel like all employees go above and beyond to get the work done correctly and in a time-efficient manner. Ted was especially helpful this time because I had some spilled milk in the carpet and he tried to get it all out and said if it wasn't better, he could refer me to a detailer in my area. I was offered a loaner because this appointment was going to take longer than just an oil change. I decided to stay because they offer a wonderful work area with coffee, water and snacks. More

fantastic, responsive, efficient! This is truly one of the very best auto service places I go. I have 6 cars that I have service done and Hoffman is the best. Ted was my service adviso This is truly one of the very best auto service places I go. I have 6 cars that I have service done and Hoffman is the best. Ted was my service advisor and he was amazing, he had everything ready to drop off and pick up my car. More

Mark Manfredi review This was the best experience I have had at a car dealership for a long time. Rick could not have been nicer to me explaining everything that was bein This was the best experience I have had at a car dealership for a long time. Rick could not have been nicer to me explaining everything that was being done to my car. He was very attentive to my needs and I feel extremely satisfied with his level of professionalism and courtesy. He and Eli represent your dealership very well. It is because of these people that I will continue to visit your dealership even though the location is about a 40 minute drive for me. I would highly recommend Audi Hoffman Estates to my friends and family. Great job! More

Ask for Rick. Went in for an oil change. met my guy Rick, went to get a delicious Cappuccino from the NEW coffee machine, sat Down, drank my cappuccino, caught a g Went in for an oil change. met my guy Rick, went to get a delicious Cappuccino from the NEW coffee machine, sat Down, drank my cappuccino, caught a good 45 minutes of the World cup game and I was Out!! Love coming here! More

Excellent Service and Repairs Thank you for the continued excellent service and repairs. Always friendly greeting and follow up. Respectable loaner cars. Thank you for finding par Thank you for the continued excellent service and repairs. Always friendly greeting and follow up. Respectable loaner cars. Thank you for finding parts on long back order. More

Regular maintenance - Oil change The service team at Audi Hoffman Estates always do their best to take care of my needs when I have needs. Been coming to this dealer since 2006 and w The service team at Audi Hoffman Estates always do their best to take care of my needs when I have needs. Been coming to this dealer since 2006 and will continue to do business (and service) with them into the foreseeable future. Although I came in for service, ended up purchasing a new vehicle - just because :-) More