Audi Hoffman Estates - Service Center

First service I was very happy with how Ted took care of everything in a prompt and professional manner. It was a pleasure to bring my car to Audi Hoffman Estates! I was very happy with how Ted took care of everything in a prompt and professional manner. It was a pleasure to bring my car to Audi Hoffman Estates! More

As soon as I enter this dealership I am treated like family! This dealership is Great. Very pleasant to deal with. They never put the screws to you to spend money on repair work that is not needed. Always fixed This dealership is Great. Very pleasant to deal with. They never put the screws to you to spend money on repair work that is not needed. Always fixed correct the first time. Also Andy and Mike in service are very knowledgeable about the entire Audi product line. Andy always takes the time to explain the performed repairs. The dealership is always spotless and nice waiting area for customers. You can tell that it is family owned by people who truly value their customers. More

Always helpful The support team is always helpful with our needs and up front with cost. We usually don't spend a lot of time there and the snacks and internet are a The support team is always helpful with our needs and up front with cost. We usually don't spend a lot of time there and the snacks and internet are a plus. More

Service was good . There wasn’t anything extraordinary about my experience. Yes just went in for 10k mile service. Wait was about 10 min at drop off. . There wasn’t anything extraordinary about my experience. Yes just went in for 10k mile service. Wait was about 10 min at drop off. More

Oil Change I was greeted with a smile promptly at 7 AM. My car was serviced and cleaned and I was on my way at 8:15 AM. Ted McConnell went the extra mile and r I was greeted with a smile promptly at 7 AM. My car was serviced and cleaned and I was on my way at 8:15 AM. Ted McConnell went the extra mile and removed the tar from my car....THANK YOU! More

Service I have never had a bad experience with Hoffman Audi. Everything has always been great from start to finish. Would recommend to anyone for service. I have never had a bad experience with Hoffman Audi. Everything has always been great from start to finish. Would recommend to anyone for service. More

Great service Had 45k miles service done on my Audi. As always top notch service. Love the new SMS linked service report and video report. My car didn’t have any Had 45k miles service done on my Audi. As always top notch service. Love the new SMS linked service report and video report. My car didn’t have any issues do not much too report but it can be very cool to see the tech show you any issues on a video before you make a repair decision. Very innovative. More

Polite prompt. Everyone was helpful and service was scheduled promptly. The dealership is first rate. It is unfortunate that I needed this service since it wa Everyone was helpful and service was scheduled promptly. The dealership is first rate. It is unfortunate that I needed this service since it was a result of Audi’s diesel deception. More

great communication of what is going on You had better not let Rick Kelstrom go as he is excellent at follow thru by using excellent communication skills. Used a loaner when recall took long You had better not let Rick Kelstrom go as he is excellent at follow thru by using excellent communication skills. Used a loaner when recall took longer then anticipated. More

Great first service This was my first time servicing my Q7 and it was a great experience. Ted was my service writer and took great care of me from start to finish. I was This was my first time servicing my Q7 and it was a great experience. Ted was my service writer and took great care of me from start to finish. I was kept updated throughout the day and my vehicle was finished same day. Even though I was provided a complimentary loaner vehicle, they had the service completed in a very timely manner. More