Audi Hoffman Estates - Service Center

Service for Audi Q3 Brought Audi Q3 in for new tire. Didn’t have apointment but Mike Colles took care of me immediately. Great service as usual! Love my Audi! Brought Audi Q3 in for new tire. Didn’t have apointment but Mike Colles took care of me immediately. Great service as usual! Love my Audi! More

Thank you service team The service team took great care of my vehicle. I especially liked the video review they sent to me to show me the things they had inspected. Top qual The service team took great care of my vehicle. I especially liked the video review they sent to me to show me the things they had inspected. Top quality. More

Always great service! Always very customer focused. Love the video of the service. Go out of their way to make sure you feel welcome! Way to go Audi! Always very customer focused. Love the video of the service. Go out of their way to make sure you feel welcome! Way to go Audi! More

Service Experience Was met by rep as soon as I pulled in. Was directed to the service desk and was acknowleged immediately. He knew what service I was looking for. After Was met by rep as soon as I pulled in. Was directed to the service desk and was acknowleged immediately. He knew what service I was looking for. After the service was completed he explained what had been performed. The car had been washed and ready to go. All interactions were pleasant and professional. Also the coffee was good/ Louis Pardini More

I was able to make an appointment which fit my schedule. I was able to make an appointment which fit into my daily schedule by dropping off the car and having the use of a loaner car to go to and from work. I was able to make an appointment which fit into my daily schedule by dropping off the car and having the use of a loaner car to go to and from work. This is a huge convenience for me since there are no Audi dealerships near my home. Everyone was polite and professional. I would highly suggest since the drop-off times can be early the dealership provide breakfast or snacks items for those waiting for service or for those to grab and go on their way. More

Simple Problem was with my charging ports which was well communicated over the phone. I was Quickly helped and the waiting area is high quality. Took a littl Problem was with my charging ports which was well communicated over the phone. I was Quickly helped and the waiting area is high quality. Took a little longer than I expected but that was due to high volume. Great experience, will come back to future service. More

Great Service Handled professionally and delivered on time and at the quoted price. Mike was easy to work with and the team did a great job of handling things from Handled professionally and delivered on time and at the quoted price. Mike was easy to work with and the team did a great job of handling things from the minute I walked in. Even washed the car for me. More

Passenger side air bag recall Mike T was great from the time I pulled in to the time I left. Work was done on time and my A6 looked great, as always, when the work was completed. Mike T was great from the time I pulled in to the time I left. Work was done on time and my A6 looked great, as always, when the work was completed. More

Appreciate the excellent customer service, as always! Rick is always personable, very professional and has a great attitude. Excellent service from Rick every time I have a service appointment. Thanks, Ri Rick is always personable, very professional and has a great attitude. Excellent service from Rick every time I have a service appointment. Thanks, Rick!! Talk soon. More

Car service From the moment you walk in the door, very friendly people to work with. They keep you posted with updates on your car. Very prompt service. From the moment you walk in the door, very friendly people to work with. They keep you posted with updates on your car. Very prompt service. More