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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,513 Reviews
Call Service Center (847) 843-9900

3,513 Reviews of Audi Hoffman Estates - Service Center

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June 07, 2024

Anthony is the best customer service in that place . If you want things to be done More

by IVAFREIGHTMANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 07, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates!

Helpful
June 07, 2024

Honest and great work on my Audi. I will be bringing my car again for my next service. More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 07, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 07, 2024

I had great experience, brought my vehicle for windshield replacement, excellent job , they offered me a loaner as well . I’m pleased with costumer service, Tim was extremely helpful. More

by GOT9MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jun 07, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Helpful
June 05, 2024

Very helpful team that provided a comprehensive evaluation of my car with videos and suggestions. More

by JULIESTATON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 06, 2024 -

Audi Hoffman Estates responded

Julie, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
June 04, 2024

The service was good they got me out in less that 1. 5 hours so could make my sppointment More

by basbaldad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 04, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

Helpful
June 03, 2024

The service was done on my 2018 Audi within the time I was told. Good job! More

by basbaldad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
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Jun 03, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

Helpful
June 01, 2024

Took car in for a brake fluid flush service. Two problems this visit: (1) Audi Hoffman Estates returned my vehicle to me with a missing wiper blade for the front windshield. Didn’t notice until More

by notahappycamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Melone
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Helpful
May 31, 2024

Excellent dealership-great people to do business with! They are extremely efficient and always courteous. More

by N.SICKAFOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

Helpful
May 30, 2024

Service was courteous and successful. As the car was brand new, the issue negatively affected our new ownership experience. We would have appreciated an apology for the inconvenience More

by PKAMINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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May 31, 2024 -

Audi Hoffman Estates responded

It's great to hear that service was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

Helpful
May 30, 2024

The service team at Audi Hoffman Estates is always first class, responsive and reliable. They communicate the issues well and are always upfront and fair in pricing. I recommend them 100% More

by Debar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Helpful
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