Audi Hoffman Estates - Service Center

Seamless The process was seamless and I appreciated all the help and updates with my car. Mike did a great job, as well as the rest of the Audi team The process was seamless and I appreciated all the help and updates with my car. Mike did a great job, as well as the rest of the Audi team More

Engine Replacement Came thru when we needed a new engine. Worked with State Farm and resolved the problem. Mike went above and beyond in taking care of our problem Came thru when we needed a new engine. Worked with State Farm and resolved the problem. Mike went above and beyond in taking care of our problem More

Great service Fantastic service as always - patience, openness and timely feedback. Arranged a fleet car proactively without needing to be asked. Good follow up- ap Fantastic service as always - patience, openness and timely feedback. Arranged a fleet car proactively without needing to be asked. Good follow up- appreciate all your help. More

Ted was awesome as usual, very well organized Great customer service and review was excellent. Car was washed and out the door in a hour. Very professional and everything explained. Next visit wi Great customer service and review was excellent. Car was washed and out the door in a hour. Very professional and everything explained. Next visit will be oil and filter More

Service and helped recover my wedding ring The service is consistently courteous, professional and my car is vacuumed and washed which I really like. Additionally the environment is very pleasa The service is consistently courteous, professional and my car is vacuumed and washed which I really like. Additionally the environment is very pleasant while waiting for service to be completed. More

2018 SQ5 Great service writer. Nice clean waiting area. My 10K maintenance went great, very timely. Great car wash after maintenance was completed. Mike kept m Great service writer. Nice clean waiting area. My 10K maintenance went great, very timely. Great car wash after maintenance was completed. Mike kept me updated on the status of the work being performed. Eddie greeted me also when I came in and was very nice. More

Recall service My serviceman was wonderful, he was professional and courteous. It was my first time servicing my car at Audi Hoffman and I would definitely bring it My serviceman was wonderful, he was professional and courteous. It was my first time servicing my car at Audi Hoffman and I would definitely bring it back for future service. I was taken care of in a timely manner and I enjoyed the video of the service done to the car. More

Excellent customer service Greeted at the door and taken to my customer service rep Rick. He listened attentively and my concerns were addressed with the inspection and service Greeted at the door and taken to my customer service rep Rick. He listened attentively and my concerns were addressed with the inspection and service report. More

45,000 maintenance Service was as specified for 45,000. It was done in a timely manner. Appreciated the short video on it. Mike was very helpful with Audi are problem. Service was as specified for 45,000. It was done in a timely manner. Appreciated the short video on it. Mike was very helpful with Audi are problem. More

Excellent experience The entire HE Audi team is top notch. I always take my A6 here for all necessary services and check ups. This time I needed some additional work done The entire HE Audi team is top notch. I always take my A6 here for all necessary services and check ups. This time I needed some additional work done and didn’t think twice about having the Audi service team take care of it. More