Audi Hoffman Estates - Service Center

Continued AWESOME service! It is amazing that owning an Audi can be even better but the service team at Hoffman Estates Audi is incredible. Mike and Rick are always available t It is amazing that owning an Audi can be even better but the service team at Hoffman Estates Audi is incredible. Mike and Rick are always available to help and go above and beyond to ensure my car is taken care of as well as making sure I am satisfied with the entire experience. More

Old school customer service. A+ for sure. Mike made us feel like family a true pleasure working with all of you. Thank you again. Appreciate you all. feel like family a true pleasure working with all of you. Thank you again. Appreciate you all. More

Just purchased an A8 the level of service is outstanding. Being a small family owned business says it all. Truly caring about the customers needs Being a small family owned business says it all. Truly caring about the customers needs More

The Audi dealership was very professional. The service representative helped me promptly. He also insured that my new license plate was installed correctly which is not necessarily part of the service tha representative helped me promptly. He also insured that my new license plate was installed correctly which is not necessarily part of the service that I was there for. More

Always a great experience Everyone hates to take their car to the dealer. But Rick, and Audi of Hoffman Estates, always makes it a good customer experience. I was kept updat Everyone hates to take their car to the dealer. But Rick, and Audi of Hoffman Estates, always makes it a good customer experience. I was kept updated on progress, the loaner process was easy and efficient, and everyone was very professional More

Audi Q3 1st Maintenance Prompt, courteous service. Good waiting time, comfortable waiting area.Did not try coffee because of styrofoam cups; paper cups would be nice. Rick is Prompt, courteous service. Good waiting time, comfortable waiting area.Did not try coffee because of styrofoam cups; paper cups would be nice. Rick is polite, listens well, provides great customer experience. I will be back for next service to this dealership because of my interaction with Rick. More

This is a quality dealership. They are professional, friendly and dependable. I like the fact that they provide free car washes. Service is always done in a timely manner friendly and dependable. I like the fact that they provide free car washes. Service is always done in a timely manner More

Rick is very friendly & honest person. The last time when I called him, he wanted me to be there to scan the underline cause in my Audi. I made a call earlier to arrange for a loner car, spoke to a different I called him, he wanted me to be there to scan the underline cause in my Audi. I made a call earlier to arrange for a loner car, spoke to a different person who refused me & waiting time was 2 weeks. When I fixed my car, Rick arrange for me a loner car for me while my car is Clinic. Big difference at the same facility, one flatly refused & Rick arrange for me a loner car. More

The service was top notch. Very quick turn around for 75K service. The staff was very professional and great customer service. I am very happy that I bought my Audi A4 here service. The staff was very professional and great customer service. I am very happy that I bought my Audi A4 here More

I was greeted promptly and professionally. I have been at this dealership several times. We have been so please that we bought a second Audi from them! Clean, professional, Prompt, and just a v I have been at this dealership several times. We have been so please that we bought a second Audi from them! Clean, professional, Prompt, and just a very nice place to do business! More