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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,812 Reviews

3,812 Reviews of Audi Hoffman Estates - Service Center

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February 06, 2020

Ted and the whole crew at Audi Hoffman Estates took great care of my A8. It came back to me sparkling clean and ready to roll. More

by TIMOTHY.SEITZ
Recommend Dealer
Yes
Employees Worked With
Dean Turner, Ted McConnell, Valentina Maciunas, Mike Torelli
February 06, 2020

Service department team are professionals, clearly care about the customer and how their perceived in our eyes. Appreciate everyone’s efforts, it’s the small things that matter. More

by NDODGE5293
Recommend Dealer
Yes
Employees Worked With
Tyler, tech who worked on my car. , Ted McConnell
February 06, 2020

The car is running a lot better than what it was after the bad gas, have not tried pumping gas yet cause I got a full tank of gas More

by TRIVIANSMALL
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
February 03, 2020

Scheduled maintenance went smoothly I was made aware of the procedure and cost waiting area was pleasant and comfortable car was cleaned and ready within the estimated time and all my concerns were address More

by Paulmedrano
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 02, 2020

I recently had my car serviced by the Hoffman Estates Audi service department. What a terrific team of people. I am consistently informed about the service performed on my car. Thank you for creating suc More

by MICHAEL.EESLEY
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Rick Kelstrom
February 01, 2020

Anti freeze lea.k. Fixed in 2 hours. Great service Hoffman Audi is always a great experience. I had an issue that was fixed under warranty. I was given a great loaner and my car was spotless when I p More

by Paul Ahern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
January 30, 2020

Great customer service! Mike and the team, again provided an example of great custumer service during my last visit. Mike in particular got me out of a jam by finding me a l More

by JARQUILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
January 29, 2020

Great service , quick. I was quite happy and could not believed how fast and professional everything was done. I really liked video of walk around car after service was done. More

by ZMGEAR
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
January 28, 2020

Very Nice Dealer with great facility Good, prompt, courteous service. The dealership provides loaner vehicles so that one does not have to sit there long waiting for service and repairs More

by JRODSQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
January 28, 2020

Audi 2012 A8 Rick Kelstrom is by far the best service manager I have ever experienced at any dealership. He tells you what is going on with you car, the good the More

by mlaspisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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