Audi Hoffman Estates - Service Center

Great service staff and nice waiting area. Everyone I came in contact with was very friendly and professional. The coffee and breakfast items were a nice touch. came in contact with was very friendly and professional. The coffee and breakfast items were a nice touch. More

Always great! No matter the issue or the service rep, I always experience great service! Professional, honest, friendly and respectful of my time. What more can y No matter the issue or the service rep, I always experience great service! Professional, honest, friendly and respectful of my time. What more can you ask for? More

Everything was great — gave me a loaner with short notice and even had cookies for the kids! Everything service wise was solid. In and out in a couple of hours. and even had cookies for the kids! Everything service wise was solid. In and out in a couple of hours. More

Excellent service department and staff. Always quick and friendly, makes coming in worth it. Thanks Audi Hoffman Estates. There shouldn’t be a minimum here.... friendly, makes coming in worth it. Thanks Audi Hoffman Estates. There shouldn’t be a minimum here.... More

The driver side window on my SQ5 was not working correctly. I brought it in to the service dept in the morning and it was fixed a couple hours later. Good job.. correctly. I brought it in to the service dept in the morning and it was fixed a couple hours later. Good job.. More

Mike Torelli is a great service rep. He is friendly, knowledgeable and cares that I have a good experience with the dealership and service team. knowledgeable and cares that I have a good experience with the dealership and service team. More

Another Great Dealer Visit Audi of Hoffman Estates always does a great job servicing my Q5 and A7. The work is done properly, in a timely manner, and the service personnel (Ted Audi of Hoffman Estates always does a great job servicing my Q5 and A7. The work is done properly, in a timely manner, and the service personnel (Ted McConnell) is always helpful. It's nice to know the work is done right the first time without having to go back multiple times to get things fixed. More

Outstanding Service From the moment I pulled into the service bay, I was warmly greeted. The staff is professional, friendly and personable. I waited while my car was s From the moment I pulled into the service bay, I was warmly greeted. The staff is professional, friendly and personable. I waited while my car was serviced, and was able to work in a quiet area without interruption. I always feel like an appreciated customer when I visit Audi Hoffman Estates. More

Just purchased my car and having issues with disk brakes and tires. I took it in to be told theres nothing wrong and that the noise I hear is, "tire noise" tire noise what does that even mean. It means that and tires. I took it in to be told theres nothing wrong and that the noise I hear is, "tire noise" tire noise what does that even mean. It means that either the tech didnt know what they are doing or that they dont want to replace disk brakes/rotors on their dime. I think I forgot to mention that I was in the last days of my free warranty. I'm sure when I bring it back and it's on my dime they WILL find an issue. Oh well its business right, just the world we live in. More

Great service and thanks to Dean for the personal attention he always provides us. Have purchased 3 cars at Hoffman Estates and plan on purchasing our next one from Dean in the near future. attention he always provides us. Have purchased 3 cars at Hoffman Estates and plan on purchasing our next one from Dean in the near future. More