Audi Hoffman Estates - Service Center

Audi Hoffman Estates Service team is highly professional and attentive. I have been coming to this dealership for 30 yrs and the work is completed correctly. Have the automated video with the technician k and attentive. I have been coming to this dealership for 30 yrs and the work is completed correctly. Have the automated video with the technician keeps you in the loop on the work being completed and progress. More

I have purchased a few Audi’s from this dealer and they have always been very fair with negotiations. I have also used the service dept and can’t say enough about how professional they are and their desire have always been very fair with negotiations. I have also used the service dept and can’t say enough about how professional they are and their desire to go above when helping. More

The Service department was Excellent!Everyone was very The Service department was Excellent! Everyone was very helpful and made sure my experience was Excellent! We will definitely return here for all ou The Service department was Excellent! Everyone was very helpful and made sure my experience was Excellent! We will definitely return here for all our service needs. More

65k service Everything was performed to expectations and within a reasonable time frame and video was sent of everything that was performed and checked by technic Everything was performed to expectations and within a reasonable time frame and video was sent of everything that was performed and checked by technician with a follow up email. More

Great Service and Very Accommodating Very timely service - was able to accommodate a change in my schedule and enabled me to avoid making several round trips to the dealer. Knowledgeable, Very timely service - was able to accommodate a change in my schedule and enabled me to avoid making several round trips to the dealer. Knowledgeable, courteous service. Pleased with the outcome. Ted McConnell is a good guy to work with. More

Service was prompt and without issue, Mike Torrelli was as always excellent at making sure that I was informed on all suggested maintenance options. Found some oily substance on passenger side door arm res as always excellent at making sure that I was informed on all suggested maintenance options. Found some oily substance on passenger side door arm rest. More

Exceptional, as always. Greeted immediately, no time at all to get in and out, and back into my vehicle. Service reps are knowledgeable and friendly. all to get in and out, and back into my vehicle. Service reps are knowledgeable and friendly. More

Although my car is under warranty and only had 4500 miles total the parts manager only came up with excuses as to why Audi wouldn’t take care of any of the small issues my car has. I was considering purchasi total the parts manager only came up with excuses as to why Audi wouldn’t take care of any of the small issues my car has. I was considering purchasing the Audi R10 sports car before this, but now wouldn’t consider it. More

Oil change. Very helpful and friendly advisor. Answered my questions about other service and I will come back to complete it at this Audi service center. Thank yo Very helpful and friendly advisor. Answered my questions about other service and I will come back to complete it at this Audi service center. Thank you. More

This is 2 weeks in a row that I’ve been in for repairs. Both encounters were fast, efficient, and on time as promised. They cleaned my car, explained everything, and made the experience awesome! Both encounters were fast, efficient, and on time as promised. They cleaned my car, explained everything, and made the experience awesome! More