Audi Hoffman Estates - Service Center

Very accommodating during my visit. Helped me find a place where I could work during the service Helped me find a place where I could work during the service More

The service department did everything they said and did it in a tlmley fashion very pleased it in a tlmley fashion very pleased More

Positive- Working with Anthony was terrific. Polite, friendly, professional and timely. Negative- Dealer phone system. Got stuck in digital transfer and then on hold for fifteen minutes. Polite, friendly, professional and timely. Negative- Dealer phone system. Got stuck in digital transfer and then on hold for fifteen minutes. More

They were thorough, kind, professional, and quick! My car was done in less than a day! They kept me updated on the progress and called before they proceeded when they had a question, which I definitel My car was done in less than a day! They kept me updated on the progress and called before they proceeded when they had a question, which I definitely appreciate. More

Overall, the service is great. The service manager outlines what had to be done and answered my questions completely. The service manager outlines what had to be done and answered my questions completely. More

Issue resolved with first visit. Still not crazy about the changes to the MMI system, but can live with it. Still not crazy about the changes to the MMI system, but can live with it. More

Staff was well prepared. The repair recommendations were clear. The car was clean when it was returned The repair recommendations were clear. The car was clean when it was returned More

Overall the experience was outstanding. Service and sales was very knowledgeable and professional. All work was performed in a timely manner. Vehicle was returned clean. Service and sales was very knowledgeable and professional. All work was performed in a timely manner. Vehicle was returned clean. More

Anthony was very helpful, dropped off my car in the morning and helped me get a shuttle to work. morning and helped me get a shuttle to work. More

The service wraps are always polite and quick to offer help they washed my car and clean the inside even though I just came in to have a code cleared very nice group to deal with help they washed my car and clean the inside even though I just came in to have a code cleared very nice group to deal with More