Audi Hoffman Estates - Service Center

Great customer service, especially during these tough times! Rick was so knowledgeable and didn’t try to sell me something I didn’t need! Will definitely be coming here from now on times! Rick was so knowledgeable and didn’t try to sell me something I didn’t need! Will definitely be coming here from now on More

I received excellent service again yesterday when I had a tire pressure leak. I got right in and before I knew it there were 2 guys giving me updates and I left with a new tire. VERY much appreciated. Not to tire pressure leak. I got right in and before I knew it there were 2 guys giving me updates and I left with a new tire. VERY much appreciated. Not to mention the hot chocolate and the cookies. More

Rick is always so helpful, available, and thorough. I really appreciate how service-oriented he is. I appreciate his honesty as well. Thank you. Thank you. really appreciate how service-oriented he is. I appreciate his honesty as well. Thank you. Thank you. More

Handle the visit very well. Cognizant of social distancing, clean environment with thoughtful of clients. Appreciated having the car clean, good report and use of email distancing, clean environment with thoughtful of clients. Appreciated having the car clean, good report and use of email More

Sharaburyak Purchased my first Audi here. Sales associate, Valentina, was very friendly, professional and very thorough. I appreciate all that she did to complete Purchased my first Audi here. Sales associate, Valentina, was very friendly, professional and very thorough. I appreciate all that she did to complete the sale. Also, the technician was very knowledgeable and followed through with additional help that I needed. More

I can’t say enough about my Hoffman Estates Audi dealership. I always am treated by helpful friendly people. From sale’s, finance and service. Thank you! I love my car as well!! dealership. I always am treated by helpful friendly people. From sale’s, finance and service. Thank you! I love my car as well!! More

Service was amazing and professional as always. I highly recommend Rick Kelstrom as a Service Advisor to any one. I have been going to Rick for service for 4 years now and he continues to exceed my expectat recommend Rick Kelstrom as a Service Advisor to any one. I have been going to Rick for service for 4 years now and he continues to exceed my expectations. More

Superb service from all involved in my recent service visit. Your dealership is among the best I have ever dealt with. Keep up the excellent work. Jim Romer visit. Your dealership is among the best I have ever dealt with. Keep up the excellent work. Jim Romer More

Rick in service was amazing he was so helpful he went above and beyond to make my experience at the dealership amazing I really appreciate all of his honesty and assistance with my vehicle and the timely above and beyond to make my experience at the dealership amazing I really appreciate all of his honesty and assistance with my vehicle and the timely manner in which everything was fixed and then delivery of the car went so smoothly I am disabled and he assisted me every step of the way and could not have been kinder or more helpful and understanding with my situation his assistants who helped out were amazing as well the entire service department The entire dealership should be very proud they have someone like Rick representing them with excellent customer service I will definitely always bring my car into your dealership in Hoffman estates and I hope that Rick will be there every time so I can continue to experience the awesome customer service that your dealership offers You can also guarantee that I will be number one on your list to recommend your dealership for service and sales if necessary so any of my friends or family can experience your excellent service thank you very much for all you did for me A special thank you to Rick and his assistants who helped me in my time of need in my situation thank you a million times I really appreciate everything you did for me to make the service experience awesome!!! More