Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,812 Reviews of Audi Hoffman Estates - Service Center
Great place to buy a vehicle and a fantastic place for service. Video updates and continuous updates throughout the service makes the process easy. Thank you. service. Video updates and continuous updates throughout the service makes the process easy. Thank you. More
Service was excellent and timely. I had no issues despite limited staffing due to COVID19. They were able to service my car immediately and tell me what was wrong. limited staffing due to COVID19. They were able to service my car immediately and tell me what was wrong. More
Rick Kelstrom and Mark in the shop took care of a difficult problem with the wheel lug bolts. Kept me informed and resolved the problem while I waited. difficult problem with the wheel lug bolts. Kept me informed and resolved the problem while I waited. More
I been going here for over 6 mounths now, only could say good things about the place. Also Rick the service advisor was very helpful 10/10 good things about the place. Also Rick the service advisor was very helpful 10/10 More
Always a pleasure to come to Audi Hoffman Estates. Best service team I’ve worked with for any of the vehicles ive owned. worth the extra drive to make it to Audi HE. service team I’ve worked with for any of the vehicles ive owned. worth the extra drive to make it to Audi HE. More
I was able to get an appointment quickly. The staff was extremely friendly. Short wait time for drop off and pick up. Service was completed promptly. extremely friendly. Short wait time for drop off and pick up. Service was completed promptly. More
A6 visit April 2020 Audi was due for oil/filter change but also had maintenance indicator light warning. Rick and the Audi techs worked on the vehicle overnight until the Audi was due for oil/filter change but also had maintenance indicator light warning. Rick and the Audi techs worked on the vehicle overnight until the problem was resolved. It is this reflection of customer dedication that keeps me coming back whenever my vehicles need service More
Audi Hoffman Estates is excellent I had my 2017 Q7 serviced for a TSB of headliner. They went above and beyond and did the software updates and fixed a seat belt twisted also. The se I had my 2017 Q7 serviced for a TSB of headliner. They went above and beyond and did the software updates and fixed a seat belt twisted also. The service advisers Rick, Mike T, and Tim are excellent. the tech Brian Morris also always works his magic and does an excellent job. More
Excellent Service! I had my 2019 TTS serviced for a part recall and to change to my regular tires. I received a service video on the progress while I was waiting. What a I had my 2019 TTS serviced for a part recall and to change to my regular tires. I received a service video on the progress while I was waiting. What a nice touch! Quick service, clean car... Thank you Audi of Hoffman Estates! More