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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,812 Reviews

3,812 Reviews of Audi Hoffman Estates - Service Center

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April 20, 2020

Always good service. Fast and reliable making the process easy and effortless. I’ll bring my Audi’s here for as long as I can. More

by Wookie
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 20, 2020

Great place to buy a vehicle and a fantastic place for service. Video updates and continuous updates throughout the service makes the process easy. Thank you. More

by Robbie Farraj
Recommend Dealer
Yes
Employees Worked With
Dean Turner, Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
April 16, 2020

Service was excellent and timely. I had no issues despite limited staffing due to COVID19. They were able to service my car immediately and tell me what was wrong. More

by Oliver
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 16, 2020

Rick Kelstrom and Mark in the shop took care of a difficult problem with the wheel lug bolts. Kept me informed and resolved the problem while I waited. More

by KAJERIC
Recommend Dealer
Yes
Employees Worked With
Technician Mark, Rick Kelstrom
April 14, 2020

I been going here for over 6 mounths now, only could say good things about the place. Also Rick the service advisor was very helpful 10/10 More

by RAFAEL
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Torelli
April 14, 2020

Always a pleasure to come to Audi Hoffman Estates. Best service team I’ve worked with for any of the vehicles ive owned. worth the extra drive to make it to Audi HE. More

by AMVOLGI
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 11, 2020

I was able to get an appointment quickly. The staff was extremely friendly. Short wait time for drop off and pick up. Service was completed promptly. More

by Judysanchez13
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 11, 2020

A6 visit April 2020 Audi was due for oil/filter change but also had maintenance indicator light warning. Rick and the Audi techs worked on the vehicle overnight until the More

by wfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 10, 2020

Audi Hoffman Estates is excellent I had my 2017 Q7 serviced for a TSB of headliner. They went above and beyond and did the software updates and fixed a seat belt twisted also. The se More

by dudeperfectman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Brian Morris, Rick Kelstrom, Mike Torelli
April 10, 2020

Excellent Service! I had my 2019 TTS serviced for a part recall and to change to my regular tires. I received a service video on the progress while I was waiting. What a More

by ELIZABETH36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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