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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,812 Reviews

3,812 Reviews of Audi Hoffman Estates - Service Center

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May 20, 2020

Came to have a new tire installed under extended warranty. Everything was done to my satisfaction and the staff was awesome. Have no complaints about it. More

by Angelvazquez
Recommend Dealer
Yes
Employees Worked With
Mike Colles
May 20, 2020

I used Hoffman Estates Audi for all my servicing. All the staff is pleasant and attentive to my needs. Never have had a bad experience. More

by MICHELLE.DEICKE
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
May 19, 2020

Best service and customer service the service was the Best service and customer service the service was the best No waiting time Fast service I received mobile updates This is my first Audi and I More

by TOBYPENA0
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
May 19, 2020

Great Service Professional service per direction with a summary video and a stellar interior and exterior cleaning. They accommodated my short notice to get the veh More

by CostaBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
May 16, 2020

The department is always helpful when I call & drop by on question for the car. Plus I appreciate Ricks insight for timing on servicing the car More

by DUNNEUSA
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
May 16, 2020

Update electric charger for eTron They got me right on their schedule the next day, kept car overnight and called at 9:00am the next day to say it was done. Drop off and pickup was a More

by lgraul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom
May 13, 2020

They are always kind and courteous. I like the text communication. It keeps me informed and up to date on what needs to be done More

by KRAY
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom
May 13, 2020

Great Experience!! Rick was really great to work with on both occasions that I had to take my Audi in for service. Both he and Eddie (in finance) have both been very pr More

by Iatrina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Cuevas, Rick Kelstrom
May 13, 2020

Professional Service From the moment I stepped out of my Audi for scheduled maintenance service, I was treated very well. Rick informed me what maintenance was scheduled More

by Ralph Stengel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
May 12, 2020

Great experience Everything went very smooth and overall communication was fantastic. A great Service Center. Not much more to say because everything was great. Thanks More

by CL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Rick Kelstrom
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