Audi Hoffman Estates - Service Center

Great service. Prompt and EARLY. Then much to my surprise the cost was as projected. Great day. See you next year. Weird words words words more words more words the cost was as projected. Great day. See you next year. Weird words words words more words more words More

Had my car for almost 2 weeks but kept me updated throughout. They were very thorough because my problem was intermittent. Used their loaner the whole time. throughout. They were very thorough because my problem was intermittent. Used their loaner the whole time. More

My battery was almost dead and the service department was able to address it quickly - even with the virus problem. Ted was awesome!! the car came back beautifully clean too! able to address it quickly - even with the virus problem. Ted was awesome!! the car came back beautifully clean too! More

Scheduled oil change Scheduled an appointment for oil change and inspection. Received a thorough inspection checklist and audio review. Scheduled follow up based on insp Scheduled an appointment for oil change and inspection. Received a thorough inspection checklist and audio review. Scheduled follow up based on inspection. Rick was professional and demonstrated excellent customer service. More

Took car in to repair broken tail light. Work was done before I even back home and price was less than expected. Car was washed and looked great before I even back home and price was less than expected. Car was washed and looked great More

The service was friendly and efficient. Did not wait long. I bought the car at this dealer and it’s convenient for service. Was told my next service would be in December or earlier if I have any proble long. I bought the car at this dealer and it’s convenient for service. Was told my next service would be in December or earlier if I have any problems. More

Annual maintenance I trust these guys. I have tried other dealerships and they always tried to up sell me on something I actually did not need. One dealership told me I trust these guys. I have tried other dealerships and they always tried to up sell me on something I actually did not need. One dealership told me I needed a new battery and new brakes. Took it to these guys and they told me I needed a little water in my battery and that there is a sensor that will let me know when the brakes need service. That was two years ago. Still using the brakes I had. So I will continue to use them as trust these days is hard to get and pretty easy to lose. More

The worse dealership ever.The people in Service department are very rude and arrogant.The management makes it even worse.I would never recommend this place. department are very rude and arrogant.The management makes it even worse.I would never recommend this place. More

Well done service for my car. Ted was very nice and honest. Explained well what should be done in upcoming appointment, what should I pay attention to. Service was done on time. Thank you honest. Explained well what should be done in upcoming appointment, what should I pay attention to. Service was done on time. Thank you More

I like the video when the technician shows what going on with the car . And your free coffee and muffin which I should try thanks with the car . And your free coffee and muffin which I should try thanks More