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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,814 Reviews

3,814 Reviews of Audi Hoffman Estates - Service Center

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July 31, 2020

Mike did a great job, informed me of the maintenance coverage that I wasn’t aware I had on vehicle! Thanks for your help! Chris More

by CMALIZ
Recommend Dealer
Yes
Employees Worked With
Mike Colles
July 30, 2020

I brought mu Audi in for service and I was well received by Mike. They listen to what I have to say. I like the video walkthrough of the vehicle. I will be back here for service eventhough Naperville is c More

by Roberto
Recommend Dealer
Yes
Employees Worked With
Mike Colles
July 30, 2020

The service staff was very friendly. They communicated vehicle service needs clearly and informed me within an hour of dropping off the vehicle what needed to be repaired. The entire service was completed More

by Jmburley88
Recommend Dealer
Yes
Employees Worked With
Mike Colles
July 28, 2020

It was the first time I was there. I received emails and texts with the results of the checkup and a note on what needed fixed the earliest. More

by CHRISALVEY2003
Recommend Dealer
Yes
Employees Worked With
Samantha 5 stars
July 27, 2020

Very happy! Ted was very helpful and coordinated my service very effectively and thoroughly. My car was returned in great condition as always. Thanks ted More

by YIPPEEEE1
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
July 27, 2020

Responsive, fast and friendly We have two Audis in the family. We have bought both at this dealership. We have had them serviced at this dealership. The overall service is fast, More

by JASON S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom
July 24, 2020

I had my car towed there explained what was wrong. They charged me a lot of money and told me “yep that’s what’s wrong.” The service manager bullied me. I will never go to this place again and tell everyon More

by Idgt1337
Recommend Dealer
No
Employees Worked With
Andy emberton, Ted McConnell
July 23, 2020

Ted McConnell is the best! I always seek him out when I bring my car in for service and hope he's working that day. More

by grb2121
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
July 23, 2020

Rick was very efficient and polite. He went over what I would need over the course of my next several visits and informed me about my tire wear. It was very timely and had my car completed in about an hou More

by Beatleman
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 23, 2020

Good first experience with the service team. Maintenance was done quicker than estimated. The wireless was easily accessible and reliable to work from lounge area. More

by jltenutavw1
Recommend Dealer
Yes
Employees Worked With
Mike Colles
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