Audi Hoffman Estates - Service Center

Always a pleasure taking my car in for service at H.E. Audi. The Service and Sales staff always treat you with respect and like family. It is always a great experience. Audi. The Service and Sales staff always treat you with respect and like family. It is always a great experience. More

Blown away by how friendly and professional Rick was. He went above and beyond with my car and the insurance adjuster as well. Will definitely comeback. went above and beyond with my car and the insurance adjuster as well. Will definitely comeback. More

My service experience was excellent as always. I received immediate attention, and was given an opportunity to decide what I needed to address after shown a list of items that are typically service candidate immediate attention, and was given an opportunity to decide what I needed to address after shown a list of items that are typically service candidates at the present mileage. Rick had my loaner available. The only issue I had was that I was charged for ADBlue and I did not notice that until I looked at my bill when I got home. I called Rick and pointed that out to him on Monday. He agreed to refund us for that amount. That adjustment to our credit card has not been made yet. More

It was perfectly efficient. All of their COVID protections seemed to be in order. Everyone was quite friendly and accommodating. Will always bring back for service. protections seemed to be in order. Everyone was quite friendly and accommodating. Will always bring back for service. More

Pleasant people, great service, dealership following distancing and masking precautions which is appreciated during these Covid times. Car ready by the promised time. Would recommend. distancing and masking precautions which is appreciated during these Covid times. Car ready by the promised time. Would recommend. More

Service was very good. Mike got me set up quickly and out the door so that I could get to work. I like the videos that are texted to me, so that I can see the work that was comleted. the door so that I could get to work. I like the videos that are texted to me, so that I can see the work that was comleted. More

They expertly and effectively addressed a myriad of failure alerts by expertly diagnosing the root cause of the issue and efficiently remedying the problem. Another great service experience from Audi failure alerts by expertly diagnosing the root cause of the issue and efficiently remedying the problem. Another great service experience from Audi Hoffman Estates. More

Annual check up. To make the appointment Ted returned my call is a very timely manner. I has great client skills. Date was just what i needed. Service was great and To make the appointment Ted returned my call is a very timely manner. I has great client skills. Date was just what i needed. Service was great and the car was very clean. Job completed in a timely manner too. More

Extremely professional in our interaction. Completed work according to schedule. Kept me informed about overall inspection and warned of pending future maintenance. Clean and comfortable facility. according to schedule. Kept me informed about overall inspection and warned of pending future maintenance. Clean and comfortable facility. More

Professional and courteous staff! Ted has been a great resource for me over the years as I am on my 3rd vehicle purchased from your dealership. Lease is coming up in May and looking to purchase again. T resource for me over the years as I am on my 3rd vehicle purchased from your dealership. Lease is coming up in May and looking to purchase again. Thanks More