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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,815 Reviews

3,815 Reviews of Audi Hoffman Estates - Service Center

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September 04, 2020

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by WLWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
September 03, 2020

The all around service here is always exceptional. The work on my car was done in a timely fashion. What I really like about this service center is that they are so honest about what work is necessary to More

by rphmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
September 03, 2020

I like this dealer ,because is very fast service and nice people work in this dealer. This location is close to my home. All people work in this dealer very friendly. More

by Pit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 03, 2020

After leaving a message and was hoping to get call back bit never did and communications with customers like me sucks. Needs important big time. It was my first time at this dealer and I think my last t More

by mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted McConnell, Mike Colles
September 01, 2020

I was told I would receive updates and a video regarding the services that were being performed to my car. No updates and no video were provided. More

by VCONCIALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 01, 2020

Great service. Very clean enviornment and followed Covid-19 safety rules. All of my questions were patiently heard and answered by Ted. I highly recommend this place!:) More

by Q5 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
August 30, 2020

I felt the service department was friendly and are from the virus. People were considerate and wore masks, my car for prompt service. The girl looked over the car and made recommendations. I don’t know More

by PJorgenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the young girl’s name I worked with.
August 28, 2020

They always take care of me quickly and efficiently. Great service team members. I love having my car serviced here in a Hoffman Estates, IL. More

by ClemsonGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McGrath, Rick Kelstrom
August 26, 2020

Everything went very smoothly from drop off to pickup and payment. I really liked the video that the service department sent via text. Thorough explanations. More

by M.MARKASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
August 25, 2020

This is the best Audi service that I have experienced-so much better than the one in West Palm Beach. I know when I need service that the problem gets fixed. Ted is terrific. More

by kfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnell
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