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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,873 Reviews

3,873 Reviews of Audi Hoffman Estates - Service Center

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July 01, 2021

Painless entry, prompt attention, nice wait area, knowledgeable service writer, and overall good experience on pre-purchase inspection I requested. More

by Mr S8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haske
June 30, 2021

Quick and very helpful! Very pleasant staff member was Rick. More

by CE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 30, 2021

Over scheduling equals poor service. Lost my confidence and trust. More

by dl
Recommend Dealer
No
Employees Worked With
Andy Emberton, Mike Colles
June 29, 2021

They made an appointment in a timely manner and were prompt in performing my service. More

by rkrdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Isabela Tanase
June 29, 2021

Brian was very professional; but, personal! You are very lucky to have him as a part of your team! He was very friendly and pleasant. More

by Skeptical daughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
June 26, 2021

I had an oil change and a tire rotation, all went well More

by DKT1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 25, 2021

Super efficient, friendly, and thoughtful! Would recommend for purchase or service! More

by VBITTNV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 24, 2021

Was working with Audi America to try to get the volunteer support for an out of warranty issue to fix the car. That didn’t happen. So not sure when I’ll be able to get the car fixed now. More

by MPRICE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
June 24, 2021

The gentleman who helped me WAS ON THE BALL! A REAL PROFESSIONAL. More

by FLATROLOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 24, 2021

Will return. Seems to under staffed at times. Hard to contact service advisor More

by esouth83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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