Audi Hoffman Estates - Service Center

Loaner vehicle was available as promised. I was in and out in less than 10 minutes. Vehicle was serviced sooner than expected. Video from the service engineer always a nice touch. Great team. out in less than 10 minutes. Vehicle was serviced sooner than expected. Video from the service engineer always a nice touch. Great team. More

Excellent as always. Friendly and respectful, listened to my concerns. I would recommend this Audi dealership to anyone. Highly recommended! Great communication and prompt service. my concerns. I would recommend this Audi dealership to anyone. Highly recommended! Great communication and prompt service. More

Rick Kelstrom is just the right amount of professional friendly. He immediately builds rapport and is truly customer service focused! I'll ask for Rick next time I schedule service. friendly. He immediately builds rapport and is truly customer service focused! I'll ask for Rick next time I schedule service. More

The staff was helpful, friendly and professional. They also followed up as promised. Everything went according to my expectations. No problems at all. I was satisfied also followed up as promised. Everything went according to my expectations. No problems at all. I was satisfied More

The experience was straightforward and trustworthy. I thought the service representative did a great job. The service was clear and I understood when it would be ready. thought the service representative did a great job. The service was clear and I understood when it would be ready. More

Great customer service was provided. Employees are knowledgeable, helpful and pleasant. Rick Kelstrom is top notch . Audi is fortunate to have Rich on its team. Keep up the good work. knowledgeable, helpful and pleasant. Rick Kelstrom is top notch . Audi is fortunate to have Rich on its team. Keep up the good work. More

I had purchased my car 2 years ago from this dealership. Since then the service for my car has been outstanding. My service advisor Brian always goes above and beyond to make sure everything is perfect Since then the service for my car has been outstanding. My service advisor Brian always goes above and beyond to make sure everything is perfect More

Service team is always very helpful and friendly and I know they will take good care of my car. I appreciate the free car washes know they will take good care of my car. I appreciate the free car washes More

Friendly on time accommodating. Took care of my need to work by giving me an office to use. Explained everything well and was patient with my questions work by giving me an office to use. Explained everything well and was patient with my questions More

Excellent customer service, knowledgeable service personnel, quick response via text messages, and spotless facility. personnel, quick response via text messages, and spotless facility. More