Audi Hoffman Estates - Service Center

Did a nice job and the loaner car was great Service advisor kept me informed during the service advisor kept me informed during the service More

I’ve only been coming to Audi Hoffman for service on my vehicle and Rick Kelstrom is by far the best person I’ve ever worked with. Anything I need he’s more than helpful the guy is great and I honestly thi vehicle and Rick Kelstrom is by far the best person I’ve ever worked with. Anything I need he’s more than helpful the guy is great and I honestly think of him as a friend now. He’s doing more than service there he’s building relationships. More

Very thorough job on the car, kept me informed of the progress, did not rush me into picking my car, very polite staff, easily reachable. progress, did not rush me into picking my car, very polite staff, easily reachable. More

Excellent and on time service. A lot of attention to detail Thank you so very much detail Thank you so very much More

Good quality service. Took too long four hours to change brakes rotate tires and change the oil. brakes rotate tires and change the oil. More

Very friendly and helpful. My car needed major warranty repair and the dealer took their time to xxxxx the problem and fix it correctly. repair and the dealer took their time to xxxxx the problem and fix it correctly. More

Your service department is one of the best that I have ever used. Rick has always answered my questions and I consider him a friend. Very courtious and efficient ever used. Rick has always answered my questions and I consider him a friend. Very courtious and efficient More

Rick was very detailed and informative...i felt very confident working with him while my vehicle was getting repaired. confident working with him while my vehicle was getting repaired. More

Brian Haske was extremely informative, kept me updated, explained everything, and the technician, Lukasz, sent a detailed video explaining his work along with an overview of my vehicle. You can tell both B explained everything, and the technician, Lukasz, sent a detailed video explaining his work along with an overview of my vehicle. You can tell both Brian and Lukasz genuinely take pride in their work. Appreciate the exceptional service and will be back soon! More

The service was prompt and the facilities are very clean and comfortable. I appreciated Mike explaining to me what will need to be done at the next service appointment. and comfortable. I appreciated Mike explaining to me what will need to be done at the next service appointment. More