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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,810 Reviews

3,810 Reviews of Audi Hoffman Estates - Service Center

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October 15, 2021

Rick in service was great. Was in and out when dropping off and picking up. More

by JGuzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 08, 2021

Very easy to deal with. The people in the service department are always friendly and responsive. More

by JButeralaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haske, Rick Kelstrom
October 08, 2021

Repeat customer, this service on my other car was same as my first experience, awesome! Great service team. More

by wesley2207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
October 07, 2021

Brian was excellent and is always friendly and very informative regarding the service being performed. More

by LennyDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haske
October 07, 2021

Had to bring car back in 3 times. Service manager never called back after voicemail More

by Ewashing57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kelstrom
October 07, 2021

Staff was friendly and took the time to listen to what I had to say. Stayed in contact with me through the whole repair process and explained each repair and what they will cost. Car was clean and ready for More

by wesley2207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom, Mike Colles
October 06, 2021

The people are always attentive and prompt when I go in. They also usually have a courtesy car available for me to use More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
October 06, 2021

Always good and trustworthy work. Car is clean and running perfect when I get it back. More

by JIMs@NICERINK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Rick Kelstrom, Mike Colles
October 05, 2021

Our technician went above and beyond to make sure we were satisfied. Excellent customer service. More

by ytsag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samantha
October 05, 2021

Great service department. First time using the service department. We will be back. Great experience. More

by TAMARASOEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samatha Van Ryswyk
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