Audi Hoffman Estates - Service Center

Great service waiting area clean and staff very friendly kept in touch on status v of repairs friendly kept in touch on status v of repairs More

The service at the dealership always exceeds my expectations. The repair time is always less than expected which is good because I’m a “waiter”. My car is serviced well and left nice and clean. I h expectations. The repair time is always less than expected which is good because I’m a “waiter”. My car is serviced well and left nice and clean. I highly recommend Audi Hoffman Estates service. More

The dealer has much limproved since the last time I went there the service is much better looks like there's some new faces in the service department keep up the good work there the service is much better looks like there's some new faces in the service department keep up the good work More

The car was done ahead of the time given for pickup time. No surprises. Thanks No surprises. Thanks More

This dealership is Always helpful, friendly and knowledgeable when I go there. I love that they clean my car too knowledgeable when I go there. I love that they clean my car too More

Brian made it a breeze. Checked me in, pulled up my work order and pulled up my loaner. I was in and out within 10 minutes. He called me a few hours later to give me an update that they were working on the order and pulled up my loaner. I was in and out within 10 minutes. He called me a few hours later to give me an update that they were working on the car still. A few hours later he called to let me know it was all done and ready for pickup. I definitely appreciate how simple the transaction was. Will definitely be back. More

Brian was great helped me with my needs and answered all my concerns and questions my concerns and questions More

Pleasant experience. Drove in and was greeted by Brian. Wenttoservice desk and discussed the issues. Car was ready before I knew it. Wenttoservice desk and discussed the issues. Car was ready before I knew it. More

Normally In the past I didn’t have any problems until yesterday so the rating would’ve been higher. the problem I went in for wasn’t fixed and it really was an easy fix ( flat tire). Was sent on my way a yesterday so the rating would’ve been higher. the problem I went in for wasn’t fixed and it really was an easy fix ( flat tire). Was sent on my way and ended up having to order a tow out of my own pocket. Now I had to take off work today to get the problem fixed More

Great service, as always. Put me in a loaner car when it was determined the service would take longer than expected due to having to replace the water pump. was determined the service would take longer than expected due to having to replace the water pump. More