Audi Hoffman Estates

He was welcoming, supportive, and very easy to work with. Answered all my questions and quickly got me on to my day. He is the reason why i returned to this Audi versus the other. Answered all my questions and quickly got me on to my day. He is the reason why i returned to this Audi versus the other. More

Anthony gave me sound advice when asking questions about my car besides just getting an oil change. my car besides just getting an oil change. More

On time. Thorough explanation of planned service. Reviewed inspection results. Quick turnaround as I waited. Pointed a, not urgent, concern, with stiff steeri Thorough explanation of planned service. Reviewed inspection results. Quick turnaround as I waited. Pointed a, not urgent, concern, with stiff steering, that should be just watched rather than trying to repair it now. More

I asked how much for a piece of plastic size of a quarter for the rear wiper blades,he said $60 and I said it's too much. Then he made a comment if I can pay $160 for a oil change. for the rear wiper blades,he said $60 and I said it's too much. Then he made a comment if I can pay $160 for a oil change. More

I already did in my previous text. He's very efficient and is thorough in describing needed work on my car. He's very efficient and is thorough in describing needed work on my car. More

Thank you for reaching out. To be direct, my experience was highly frustrating, and I left feeling taken advantage of after spending $700. First, the four-wheel alignment was a To be direct, my experience was highly frustrating, and I left feeling taken advantage of after spending $700. First, the four-wheel alignment was a bare-minimum job. The technician adjusted it just enough to barely hit the edge of the green threshold—one minor pothole and it will be right back in the red. Second, I was charged a full hour of additional diagnostic labor strictly to be given a high-pressure sales pitch for a $4,000 AWD clutch replacement. When I asked for the actual standard diagnostic error codes (DTCs) to verify this failure, the service department refused to provide them, giving me an internal code instead. Charging a customer a premium diagnostic fee while withholding the actual standard data to back up a massive repair bill is unacceptable. More

The dealership is like a family to us. They took very good care of our vehicles in the last 20+ years and still do. They took very good care of our vehicles in the last 20+ years and still do. More

Service has always been great! They are detailed with explanations of the issue at hand and the work was well explained. They are detailed with explanations of the issue at hand and the work was well explained. More

5 Great Tim was great as usual Nope Was very expensive but worth it to keep my vehicle running but worth it to keep my vehicle running More

I bought my own room and had Audi Hoffman estates mounted on my car. They were skilled enough to see that the rim was unsafe. They alerted me so that I could fix the situation. I returned to have a better qu on my car. They were skilled enough to see that the rim was unsafe. They alerted me so that I could fix the situation. I returned to have a better quality rim installed. As always, the entire team did great! More