Audi Hoffman Estates

Great Service, Great people We purchased our 1t Audi here and could not be happier with this Audi dealer and so close to home. From the moment you walk in friendly, knowledgeabl We purchased our 1t Audi here and could not be happier with this Audi dealer and so close to home. From the moment you walk in friendly, knowledgeable associates. Rick is the best! I asked the day before my appointment asking if my loaner could be a Q3 or 5 and Rick made that happen! More

Purchase Bob was very helpful and patient with me sbout purchasing the Q5. Didn't bother me till I decided to purchase, just checked in with us with some addi Bob was very helpful and patient with me sbout purchasing the Q5. Didn't bother me till I decided to purchase, just checked in with us with some additional info on the SUV!! No. Pressure!! Test drive was perfect!! Fair trade in and additional service plan after manufacturers warranty is up!! He is happy to answer my questions when ever we call!! Very pleased with our experience!! More

Excellent service department I always have a great experience at Audi Hoffman Estates. The staff is always professional and courteous. My vehicles airways come back in excellent s I always have a great experience at Audi Hoffman Estates. The staff is always professional and courteous. My vehicles airways come back in excellent shape and the work has been done correctly the first time. More

I purchased my fist Audi. This was the first time I purchased a car on my own and Carlo was my salesperson. He was recommended to me by a friend who had recently purchased an This was the first time I purchased a car on my own and Carlo was my salesperson. He was recommended to me by a friend who had recently purchased an Audi. I could not have been happier working with Carlo. His low key approach and projection of honesty made me feel very comfortable as I worked through the process. He really made me feel he had my best interest in mind and I love my new Acura A6. More

The low oil light kept coming on soon after an oil change Rick has helped with my Pre-owned Audi over the passed year. He has been efficient, professional and extremely helpful in getting my car back to me q Rick has helped with my Pre-owned Audi over the passed year. He has been efficient, professional and extremely helpful in getting my car back to me quickly. Call response and communication was also great. Really the best service and assistance I have experienced in a car dealership. Great job and thank you! More

Very professional with no hassle Everything about the visit for scheduled maintenance excellent. There was no unnecessary upselling like I have seen in other dealerships. The waiting Everything about the visit for scheduled maintenance excellent. There was no unnecessary upselling like I have seen in other dealerships. The waiting area is very comfortable and the advisors very professional. More

excellent customer service again service is wonderful and personable......everyone is friendly and warm down to earth and helpful fast easy service no long waits well explained again service is wonderful and personable......everyone is friendly and warm down to earth and helpful fast easy service no long waits well explained details More

Great sales and service experience. Bought second car through Necko Civic. Great experience. Very knowledgeable. Friendly. Helpful. Great follow-up after the sale as he contacted me to s Bought second car through Necko Civic. Great experience. Very knowledgeable. Friendly. Helpful. Great follow-up after the sale as he contacted me to see how I was enjoying the car and offered to give more tutorials at any time. More

Fun pleasant experience My purchase was quick and straightforward. Dealt with pleasant people who made it a fun experience. All involved were helpful and nice. Eddie had the My purchase was quick and straightforward. Dealt with pleasant people who made it a fun experience. All involved were helpful and nice. Eddie had the car picked out and ready for me and it was perfect. More

Great Service Experience! It's always a pleasant experience when you pull into the service area and are immediately greeted by someone who escorts you into the Waiting Area to It's always a pleasant experience when you pull into the service area and are immediately greeted by someone who escorts you into the Waiting Area to talk with a Service Consultant, which in my case, is almost always Rick Kelstrom. Rick knows my vehicles and clearly explains what will be done and how long it will take. Usually, I request a loaner, but since Rick said it would only take an hour to complete the work, I opted to wait. The Waiting Area is a nicely furnished space with a big screen TV mounted on a wall, fresh coffee, and an array of sweets. Complimentary WiFi is also provided. When the work was completed (actually, less than an hour), Rick came over to let me know that my car was ready and I was on my way with my freshly washed vehicle. This is the way a Service Department should be run and it is clear, that everything at Hoffman Estates is geared toward providing a great experience for the customer! More