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Audi Hoffman Estates

Hoffman Estates, IL

4.6
6,179 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,179 reviews

June 01, 2026

The sales professional was incredibly patient in explaining all the details of the car and was very helpful throughout the sales process. The post-sale orientation and service capabilities explanati More

by kersie39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Audi Hoffman Estates responded

Thank you for highlighting Amanda’s patient approach during your Audi purchase. We’re glad the orientation and service overview addressed all your questions. We appreciate you choosing us and look forward to supporting your Audi ownership.

May 31, 2026

They don't feel like they're constantly up charging you for every little thing. They appear to be a lot more upfront and honest. It's the third Audi dealer I bought a car from. More

by brian.sammarco
Recommend Dealer
Yes
Employees Worked With
Tim Mahanga service
Jun 01, 2026 -

Audi Hoffman Estates responded

Thank you for trusting us with your Audi Q8 service. We’re glad our straightforward approach to pricing stood out. We appreciate your continued loyalty and look forward to assisting you again.

May 30, 2026

Info sharing is best in class. Eddie Duranovic was a valuable asset throughout. I would not hesitate to recommend and direct anyone to the dealership. More

by Kenyon435
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Duranovic
May 31, 2026 -

Audi Hoffman Estates responded

It’s great to know our information sharing during your used Audi Q5 purchase met your expectations. Eddie supported you throughout the process, and we’re glad his efforts made a difference. Thank you for recommending us to others.

May 30, 2026

Tim was great. Very clear explanation of what needed to be done and our options. Helpful in reducing cost through warranty coverage. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
May 30, 2026 -

Audi Hoffman Estates responded

Thank you for sharing your feedback on the service of your Audi Q5. We’re glad the explanations were clear and that warranty coverage helped reduce your costs. We appreciate your five-star rating and look forward to helping you again.

May 30, 2026

Everything was great except you didn't have wiper blades Always satisfied with customer service Always satisfied with customer service thanks More

by ICUREEM
Recommend Dealer
Yes
May 30, 2026 -

Audi Hoffman Estates responded

Thank you for letting us know you’re pleased with our service. We’re sorry we didn’t have the wiper blades for your Audi A6 in stock and appreciate your patience. We look forward to assisting you with any future needs.

May 30, 2026

The waiting area was great and Jim is so helpful. I recommend this dealership to everyone. More

by KARIN.DELUCA
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
May 30, 2026 -

Audi Hoffman Estates responded

It means a lot that you’d recommend us to others. We’re glad the waiting area was comfortable and our team could assist you so effectively. We look forward to your next visit.

May 29, 2026

Everyone was professional and friendly. Tim kept me apprised of everything that was happening with my car. The service was excellent More

by amyvicroysmith
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
May 29, 2026 -

Audi Hoffman Estates responded

Knowing our team’s friendly professionalism and timely updates during your Audi Q5 service resonated positively with you is gratifying. We’re glad to have maintained clear communication and a smooth process from start to finish. Thank you for sharing your feedback and for entrusting us with your Audi Q5.

May 28, 2026

It was fine. The service mgr was great. The rest of the dealership was great also More

by Bmurph55
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
May 29, 2026 -

Audi Hoffman Estates responded

Thanks for the five-star review. We’re glad our service manager and team provided a great experience during your Audi Q5 service. We look forward to assisting with your future needs.

May 28, 2026

I told them what was wrong (several issues) and he showed me how to fix them and those he didn't know he had the mechanics look at them More

by Bmurph55
Recommend Dealer
Yes
May 29, 2026 -

Audi Hoffman Estates responded

Thank you for the five-star review. We’re pleased we could guide you through fixing several issues on your Audi Q5 and have our mechanics evaluate the rest. If there’s anything else you need, please let us know.

May 28, 2026

Best customer service I have experienced at your dealership. Jim was professional and experience was as described. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
May 29, 2026 -

Audi Hoffman Estates responded

We’re delighted our service team delivered professional support throughout your visit. It’s rewarding to hear we lived up to your expectations. Thank you for trusting your Audi with our care.