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Audi Hilton Head

Hardeeville, SC

4.8
467 Reviews

46 Auto Mall Blvd

Hardeeville, SC

29927

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Showing 467 reviews

September 30, 2023

Purchase of car very easy. Maintenance, service, recalls, all handled very seamlessly. Very customer centered. More

by AudiGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 02, 2023 -

Audi Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 30, 2023

It was easy to establish my first appointment at this dealership. The staff was friendly and helpful and I was able to wait in a comfortable setting while I waited for the work to be completed. The work More

by Sackellares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with a representative who introduced herself, explained what was recommended and checked on me several times while I waited for the service
Oct 02, 2023 -

Audi Hilton Head responded

Hi Sackellares, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2023

No issues with the Service. Clean and comfortable waiting area. Cordial service manager explained the service to be provided, the cost, and the time it would take. More

by gdkbmignogna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Oct 02, 2023 -

Audi Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2023

Excellent service. Very helpful and knowledgeable. Made us feel special. Could not ask for a better experience! More

by Dave Muehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Andrew
Sep 26, 2023 -

Audi Hilton Head responded

Hi Dave, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 19, 2023

Great job showing me all the features on the Q5, it drove beautifully & I wanted a comfortable SUV for road trips. They worked out a deal and I drove home in my new car! More

by Alecia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Aldridge
Sep 21, 2023 -

Audi Hilton Head responded

Hi Alecia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Great experience working with Trevor - he’s a professional w/o “over-selling”. Got a bit of a run-around with another one of their dealers the night before, but Nikki (manager) called my husband More

by akontir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Andrew & Nikki
Sep 19, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Steven from the service department provides exceptional customer service; he was informative, honest and knowledgeable! More

by Theunderwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 19, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 19, 2023 -

Theunderwood3 responded

"I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!" Respectfully, Nick Underwood

Sep 19, 2023 -

Theunderwood3 responded

I had an absolutely fantastic experience with [Audi Service department]! From the moment I reached out for support, Steven went above and beyond to assist me. Steven was not only knowledgeable but also incredibly patient in addressing all my questions and concerns. He took the time to truly understand my issue and provided a prompt solution that exceeded my expectations. The level of professionalism and courtesy displayed by the entire team was outstanding. I couldn't be happier with the exceptional service I received. Thank you, [Audi], for setting such a high standard for customer service!"

September 17, 2023

The staff in the service department are excellent! I’m always greeted with a friendly smile and attitude. More

by Susan Kim Tarver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
Sep 19, 2023 -

Audi Hilton Head responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2023

I have leased an A5 Sportback for the last two years from them. This dealership and their service center have been great! More

by Jen Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 12, 2023 -

Audi Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2023

Excellent Service, Superior Salesman! Auto purchase process was low key and salesman quickly found vehicle that met our needs. More

by B-one
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Chisholm
Sep 05, 2023 -

Audi Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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