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Audi Henderson - Service Center

Henderson, NV

4.8
117 Reviews

117 Reviews of Audi Henderson - Service Center

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March 29, 2024

Cedric was awesome like always. I had an emergency and he was able to get me in the same day and replace my tire. Cedric in one of the reasons I’m a repeat Audi customer. More

by PAULCC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinzia Sirna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sirna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Henderson responded

Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!

March 28, 2024

This visit was to repair an item that was 8nstalked incorrectly during our last visit. They were very apologetic and quick to get it fixed. More

by TSLY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stauffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Audi Henderson responded

We appreciate your loyalty to us and thank you for sharing your rating with us! We look forward to working with you again!

March 28, 2024

Great experience always. We appreciate the customer service and attention to detail. We would definitely recommend Henderson Audi service. More

by gortonmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stauffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Audi Henderson responded

We are so happy to hear you had a great experience. Thank you for your feedback.

March 28, 2024

Got the front brakes redone, picked it up and they were making a screeching noise. Bright out back, it was not fixed when I picked it up. Bright it back a third time, still not fixed when I picked it up. N More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The head of service implicated it was because I let the brakes get dirty it was my fault. There was no noise until I got my brakes done
March 28, 2024

My car had some major issues and it took three weeks to figure it out. Stephany Radke was my service representative and she really was amazing. I imported my car from Europe, having just served a tour in More

by RCKMIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany Radke
Mar 29, 2024 -

Audi Henderson responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

March 28, 2024

The Audi Henderson team is responsive and very helpful. After I made an appointment for an issue, they called and told me they could resolve the issue if I just dropped by. They go out of their way to fi More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Audi Henderson responded

Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!

March 28, 2024

This is always a wonderful experience Stephanie is so professional Audi is definitely a pleasure More

by LORIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in service
Mar 29, 2024 -

Audi Henderson responded

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

March 27, 2024

Geoff is very friendly, helpful, and knowledgeable. I really appreciate the help with courtesy vehicles and lyft rides as I am single and need the help! More

by gianalockhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff J. Barto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Bernstein
Mar 28, 2024 -

Audi Henderson responded

What a fantastic review! Our team is honored to serve you with the highest standard of customer service possible.

March 27, 2024

The staff is professional, amicable, knowledgeable and they are very good listeners. Very appreciate service over all. More

by UNBROKENOUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Audi Henderson responded

We are so happy to hear you had a great experience. Thank you for your feedback.

March 27, 2024

Monique always provides me the best customer experience and makes the drop off and pick up as easy as possible. She's always pleasant and has a great personality! More

by Art Grijalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Audi Henderson responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

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