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Audi Henderson - Service Center

Henderson, NV

4.8
117 Reviews

117 Reviews of Audi Henderson - Service Center

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April 25, 2024

Drop off and got loaner car all quick and easy. Got text when car was ready, pick up was same easy process. Everything was fine. More

by Robert Zhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey conlin 5 star
Apr 26, 2024 -

Audi Henderson responded

Hi Robert, We're so grateful for your review! It's always a pleasure to serve our valued customers, and we're thrilled to have exceeded your expectations.

April 25, 2024

Alway a good experience at Audi Henderson. Loaner car and service was done on time. More

by JSPHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany Radke
Apr 26, 2024 -

Audi Henderson responded

We are so happy to hear you had a great experience. Thank you for your feedback.

April 25, 2024

Cedric is amazing always has a positive attitude. Also every time we call for updates or scheduling all staff that answer the phones are so positive and provide the information needed. Thank You! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evermet from Service get customer service!
Apr 26, 2024 -

Audi Henderson responded

Hi Patricia, Your satisfaction drives us, and we're thrilled to have earned a 5-star rating from you! Your feedback is invaluable and helps us continue to improve.

April 24, 2024

I arrived unexpectedly due to a minor emergency with a dead battery. Everyone was prompt and friendly. Caroline appeared quickly and immediately handled my situation More

by Fnaka50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernett Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Audi Henderson responded

Your satisfaction drives us, and we're thrilled to have earned a 5-star rating from you! Your feedback is invaluable and helps us continue to improve. 

April 23, 2024

Always make you feel special. Great crew and work to make sure all is good for you. More

by INGAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sirna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Audi Henderson responded

We are thrilled to hear you had a fantastic experience with us! Thank you for taking the time to leave a review. Our team works hard to deliver the best service possible, and we're glad to see that reflected on your last visit.

April 23, 2024

A very professional and very helpful and very thorough. Miles was really good at helping me out because I needed a car while my vehicle was being serviced More

by JOHNCORDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles
Apr 24, 2024 -

Audi Henderson responded

It's always a pleasure to receive positive feedback from our valued customers. Your five-star rating means a lot to us, encouraging us to do our best daily.

April 23, 2024

Did everything they said they would. Our loaner car was ready when we got there and our service was detailed out on a video for us More

by t_bankman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Frank in service
Apr 24, 2024 -

Audi Henderson responded

Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to serving you again in the future.

April 20, 2024

Service was good/problem solved/fixed. A little concern how many issues my 4 yr old car has. The construction to the facility is kind of a pain; but understandable and acceptable. More

by KIM.TWITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Audi Henderson responded

We are thrilled to see your 5-star rating! Thank you for taking the time to acknowledge our efforts. We're committed to providing the best experience possible, and it's wonderful to know we've succeeded with you. We are looking forward to serving you again!

April 20, 2024

Fast, friendly service. Cedric is service manager extraordinaire. Loaner cars top notch. Convenient location from my home More

by BORDERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Audi Henderson responded

We appreciate your review and are delighted to know we met your expectations. Thank you for choosing us, and we hope to see you again soon!

April 17, 2024

Monique is a superstar great service ready in a timely matter all employees are very pleasurable to deal with More

by LGARCEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Audi Henderson responded

We are so happy to hear you had a great experience. Thank you for your feedback.

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