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Audi Henderson - Service Center

Henderson, NV

4.8
117 Reviews

117 Reviews of Audi Henderson - Service Center

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April 30, 2024

Love the concierge option. The pick up and drop off person were professional. Didn’t get any updates during the day regarding the car status and had to call around to find out More

by Natalie Spector
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff J. Barto
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Audi Henderson responded

Hi Natalie, thank you so much for choosing Audi Henderson and for sharing your story with us. We will absolutely use this as a learning experience and set a corrective path going forward. We encourage you to give us a call at 702-982-4600 and ask for our Service Manager as we'd love the opportunity to further discuss your experience. Thank you.

April 30, 2024

Service was great. They were quick with getting me in and out with a loaner. More

by mikeohesq
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Audi Henderson responded

Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to serving you again in the future.

April 29, 2024

Ben stauffer is always very professional, personable and efficient. I have worked with Ben for a number of years he has always been very consistent. More

by ARTIEDUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Stauffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Henderson responded

It's always a pleasure to receive positive feedback from our valued customers. Your five-star rating means a lot to us, encouraging us to do our best daily.

April 29, 2024

The staff at Audi Henderson are there to meet me with a smile and very professional manner whenever I go there for service. Caroline is a great service writer. She's knowledgeable and always shows intere More

by DBINBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Audi Henderson responded

We are thrilled to hear you had a fantastic experience with us! Thank you for taking the time to leave a review. Our team works hard to deliver the best service possible, and we're glad to see that reflected on your last visit.

April 28, 2024

From sales to service it’s always a pleasure walking into this dealership…..everyone is so courteous and very well informed regarding all Audi makes and models…..love my car!!! More

by KQBARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Malmedal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Odzakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff J. Barto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brice McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stauffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernett Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Henderson responded

We are thrilled to see your 5-star rating! Thank you for taking the time to acknowledge our efforts. We're committed to providing the best experience possible, and it's wonderful to know we've succeeded with you. We are looking forward to serving you again!

April 27, 2024

Our service agent Miles was very helpful and professional. He took the time to explain the service quote and helped us with making the right decisions on the necessary service. We have purchased More

by PAUL@MASOUF.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kambiz Marvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Frank 5 Stars *****
Apr 29, 2024 -

Audi Henderson responded

We appreciate your loyalty to us and thank you for sharing your rating with us! We look forward to working with you again!

April 27, 2024

I am very pleased with Audi Henderson. I purchased my model 3 Tesla sight unseen. The transaction went floorlessly. It was shipped same day. The car is just like brand new. More

by davecutler
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Trakhman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Henderson responded

Dave, Thank you so much for your 5-star review! We're overjoyed to learn that you were satisfied with what we offer. Your support means the world to us, and we hope to continue exceeding your expectations.

April 26, 2024

Audi in hernderson is great. More in importantly, Monique is very professional and has always taken care of me when I am there with no hesitation! She is the best More

by BPRESTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Henderson responded

We're so grateful for your review! It's always a pleasure to serve our valued customers, and we're thrilled to have exceeded your expectations.

April 26, 2024

Convenience, its a walking distance, friendly and knowledgeable staff, easy to make appointments, great service, More

by METROSERVICES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Odzakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Breisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Rotondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stauffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Audi Henderson responded

We strive to create a positive and memorable experience for all our customers. Your 5-star rating is a testament to our team's hard work and dedication, and we're grateful for your recognition.

April 25, 2024

Polite on time and thorough. Facility was nice even though under renovation. Geoff was great. More

by nmehrzad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff J. Barto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Audi Henderson responded

We appreciate your review and are delighted to know we met your expectations. Thank you for choosing us, and we hope to see you again soon!

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