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Audi Henderson - Service Center
Henderson, NV
117 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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117 Reviews of Audi Henderson - Service Center
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March 23, 2024
Everyone was very friendly and efficient. This was my first time at this location and I appreciate the honesty in regard to the necessary repairs needed for my car. Also the video that was se This was my first time at this location and I appreciate the honesty in regard to the necessary repairs needed for my car. Also the video that was sent of the vehicle was super cool, I have never seen anything like that before. More
by REYNOLDS.N.KELLY
Verified CustomerEmployees Worked With
Miles D Frank
Helpful March 22, 2024
Our service representative Caroline was very helpful with everything once again. The service at Audi Henderson is spot on!! everything once again. The service at Audi Henderson is spot on!! More
by RGBACA1
Employees Worked With
July 13, 2023
Poor workmanship by technicians and when called out on their shoddy work they try to double down on their mistakes. Ended up going to another dealership to correct their mess up their shoddy work they try to double down on their mistakes. Ended up going to another dealership to correct their mess up More
by Vgkfan
July 08, 2023
Nightmarish Experience: Avoid This Dealership at All Costs - A Warning to Steer Clear of This Dealership - Utterly horrendous experience with a 2022 e-tron GT purchase. - Relentless car issues turn Costs - A Warning to Steer Clear of This Dealership - Utterly horrendous experience with a 2022 e-tron GT purchase. - Relentless car issues turned it into an ongoing nightmare within a year. - Excruciatingly long wait for imported parts, with poor communication on updates. - Promised repairs extended to an agonizing month, only after persistent contact. - Problems resurfaced right after retrieval, leaving deep disappointment and regret. - Save yourself the trouble and steer clear of this dealership to avoid being taken advantage of. More
by TL
February 01, 2023
My latest visit was a disappointment, I purchased a certified pre-owned Mercedes from them, the wrong size tires were on the car, I had to replace them in April of 2022, it has been a year from the pur certified pre-owned Mercedes from them, the wrong size tires were on the car, I had to replace them in April of 2022, it has been a year from the purchase date and I understand that, but the wrong size tires were placed on the vehicle by them, and they said that there is nothing they can do. I am still out the money to replace the tires that they sold me the vehicle with, not what I would consider good service. More
by deeaundracloud
Employees Worked With
Brice, service manager
August 26, 2022
Come here all the time and by far the best Audi dealership in town. Monique was my service advisor this time around and it was the first time. She exceeded my expectations as this location often do dealership in town. Monique was my service advisor this time around and it was the first time. She exceeded my expectations as this location often does and took care of my vehicle while keeping the rates reasonable for a dealership. They often put you in a nice loaner and keep the process quick and easy if it will take a long time. Make sure to come here if you need work on your Audi over that other place in town. They even service Lamborghinis. More
by Jordan
Employees Worked With
Monique C
June 16, 2022
Stephany is a rock star! She was accommodating and very professional. Stephany is the reason I will return to Audi Henderson for my service needs. She was accommodating and very professional. Stephany is the reason I will return to Audi Henderson for my service needs. More
by orandas
Employees Worked With
Stephany
March 28, 2022
I just want to say thank you to Cedric in service department, he always provide my family and I excellent costumer service. Cedric is extremely informative and detail when it comes to my Audi Q7 . I department, he always provide my family and I excellent costumer service. Cedric is extremely informative and detail when it comes to my Audi Q7 . I always look forward to his pleasant smile!!!!! Thank for your great costumer service. Lisa Francis More
by Sarajones37@yahoo.com
Employees Worked With
Cedric
October 19, 2021
This dealership cannot be trusted. Bought a service contract and due to the pandemic, did not get the car in, they took over 1,000.00 dollars and refused to honor any of it. Terrible, terrible service. contract and due to the pandemic, did not get the car in, they took over 1,000.00 dollars and refused to honor any of it. Terrible, terrible service. First they sell you service then keep your money. More
by dianevilla91
Employees Worked With
Stephanie
