
Audi Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Extremely Unprofessional Experience I had a highly disappointing experience with Audi Henderson in July 2025. The salesperson wss Diego P. and his Sales Manager was Bryan O. After extensive negotiatio disappointing experience with Audi Henderson in July 2025. The salesperson wss Diego P. and his Sales Manager was Bryan O. After extensive negotiation on an internet sale with Diego and Bryan, they requested that I submit my driver’s license, insurance details, and other personal information so they could send me a link to provide a cash deposit on the car to "hold it" until I arrived at their dealership 30 minutes later, of course implying we had reached an agreed-upon deal. I was told I’d receive a link to send my deposit immediately after sharing my personal information with them, but after making me wait about 30 minutes, the sales rep came back and said his manager had taken the deal away because another customer in the showroom had begun to negotiate for the same care and was willing to pay more as part of a trade-in. This is extremely unprofessional and unethical. It’s troubling that they collected my personal information under the impression of a finalized deal, with no warning that they would subsequently back out after clearing using my deal as leverage to coerce the other buyer to pay more for a car that had been on sitting on their lot unsold for months. When I raised concerns, management made no meaningful effort to resolve the situation or to prioritize customer experience. The response "These things happen sometimes." And. I only received vague assurances about how my personal information would be handled until I further escalated the issue. The tactics I experienced were unsavory, misleading, and showed little regard for integrity or customer trust. Stay away from Audi Henderson. More
AVOID Jonathan Menser at all costs. If we had not already committed to purchasing an Audi, meeting this one snake would have completely canceled the deal. He was unprofessional, and a d If we had not already committed to purchasing an Audi, meeting this one snake would have completely canceled the deal. He was unprofessional, and a downright bully. He never left the room for us to discuss what package we wanted, and he also never described fully what each package was. He works mainly on commission and he gets a minimum of 10% to 20% OF ALL PURCHASED WARRANTY PACKAGES. HE WAS CONNIVING AND MANIPULATIVE AND HE USED THE WORDS, “I WILL NOT GIVE YOU A DISCOUNT ON ANY OF THESE PACKAGES, NOT BECAUSE I CAN’T BUT BECAUSE I WON’T for you people” he kept us in his office for a little over two hours. He belittled us, insulted us, and told us that we had to make a decision right there, and then before leaving the office. His tone, and the way he speaks is extremely condescending. This snake should never be around people. We would have canceled the whole sale if we had met this one unprofessional person.. as a professional myself I have never been talked to like this in my entire life. He should have been fired for his unprofessional and insulative conduct. I did consult with the general manager and still nothing was done. Again. AVOID THIS PERSON AT ALL AND ANY COST More
Elias Monge is the Sales Associate you should ask for when visiting Audi Henderson. I've bought 2 RS3's and a S5 in the past 3 years from this dealership and Elias helped me get car of my dreams each tim when visiting Audi Henderson. I've bought 2 RS3's and a S5 in the past 3 years from this dealership and Elias helped me get car of my dreams each time. He answers all your questions and fulfills all your concerns and needs. Audi Henderson is a Family owned business that is part of the Findlay Auto Group, and they treat you like family from the moment you enter the showroom or enter the service drive. I wish I could give Elias and Audi Henderson 10 STARS. More
Elias is an excellent dealer. The negotiation and paperwork were smooth, and they also offered to pick me up from the airport since I was in another state. Really recommended!! The negotiation and paperwork were smooth, and they also offered to pick me up from the airport since I was in another state. Really recommended!! More
Elias was easily the most professional and no pressure salesman I have ever had the pleasure of working with at any dealership. Even if my next car purchase isn't another Audi, i would consider it just so salesman I have ever had the pleasure of working with at any dealership. Even if my next car purchase isn't another Audi, i would consider it just so that i could work with Elias again. Cannot Recommend him enough. More
Joe S. was friendly and easy to work with. Our experience with him was positive and I would definitely work with him again. was friendly and easy to work with. Our experience with him was positive and I would definitely work with him again. More
Roy was our salesman and he made the process very smooth and he was very polite and very helpful. He answered all of our questions. At the end we were very happy with our purchase. and he was very polite and very helpful. He answered all of our questions. At the end we were very happy with our purchase. More
Elias is great help, he is professional and helpful. He cancelled his day off and help us locate the car, coordinate all the shipping and shipping our car out of state with perfect condition. Can’t as He cancelled his day off and help us locate the car, coordinate all the shipping and shipping our car out of state with perfect condition. Can’t ask for more from a dealership More
Elias was very friendly, helpful and professional. Didn't mess around or try to upsell us. We showed up and he asked how he could help. We told him the vehicle we were interested in (based upon our Didn't mess around or try to upsell us. We showed up and he asked how he could help. We told him the vehicle we were interested in (based upon our online search) and he said he'd pull it around. Took it for a test drive and made an offer. They countered and we gave our final price we were comfortable with and the Sales Manager (Geoff) signed off. Whole process was relatively quick and easy. If in the market for an Audi, or anything else they may have taken in trade, I would use this dealership again in the future. Ask for Elias ;-) More
Best person to buy a car from is Caroline James-Palmore! Hands down! She’s not pushy, she’s caring, she’s quick to accomplish whatever you desire and she has snacks!! Hands down! She’s not pushy, she’s caring, she’s quick to accomplish whatever you desire and she has snacks!! More