Audi Great Neck - Service Center

Professional service Louie made me feel like family . At my last dealer i never felt confident that the service adviser understood what was wrong with my car. But at Beine Louie made me feel like family . At my last dealer i never felt confident that the service adviser understood what was wrong with my car. But at Beiner Lou know exactly what was wrong and took care of my car as if it was his own. I can't thank him enough. More

Excellent Service from Louie Del Balzo Louie provides the type of service which is outmatched that everyone should follow. He's made my Biener Audi experience so satisfied that I definitely Louie provides the type of service which is outmatched that everyone should follow. He's made my Biener Audi experience so satisfied that I definitely will consider buying another car from this dealership and recommend others to do so. He ensures that my 2010 Audi S4 his serviced like its his own. Please ensure that he is recognized for his great service that he provides. More

Lou at Biener Audi Lou is very attentive and willing to go the extra mile in investigating issues. Also, follows through to ensure work is performed timely. Is also very Lou is very attentive and willing to go the extra mile in investigating issues. Also, follows through to ensure work is performed timely. Is also very aware of the cost and will check in advance with the client before of any work is done. Will continue using Biener Audi service center and recommend all Audi owners to consider them. More

Biener Audi Service Department - Louis Del Balzo Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. When we arrive--he greets us by name, which to us--is amazing. BIENER AUDI service department is very efficient and easy. More

Louie takes great care. Of me I have owned and serviced 2 Audi A4 Cabriolet from Beiner Audi since 2008, I have always delt with Louie and his Service has proven again and again t I have owned and serviced 2 Audi A4 Cabriolet from Beiner Audi since 2008, I have always delt with Louie and his Service has proven again and again to be the best I have ever experienced. He always lets me make the decisions Based on informed recommendations what needs to be done on my car. More important to me he lets me know If something should be cared for immediately or if it might be able to wait for my next service. He has been unbelievably Accommodating , getting loaners or. Rentals if need be or in some cases a most needed ride or even dropping off my car In a couple of cases. He never pressures me to make any decision but let's me know if I have any safety concerns. He has gone out of his way to keep my costs down and have warrantee cover expenses. It is refreshing to find a service Professional who makes me feel he always has my best interest in mind . Thank You Louie, it goes without saying when I am ready to purchase or lease my next car , I will return to Beiner and continue to use Louie as my service manager! Elliott Epstein Great Neck NY More

Confidence For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every se For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every sense of the word from fixing what needs to be fixed to NOT fixing what doesn't need to be done, to arranging for a loaner. He is the reason I would suggest this dealer to anyone. He is knowledgeable, professional, and always on his game. More

Makes Service a Pleasant Experience I've been going to Louie for 7 years now. Louis is the reason that I left BMW and continue to buy Audi. Louie is easily reached via email to schedul I've been going to Louie for 7 years now. Louis is the reason that I left BMW and continue to buy Audi. Louie is easily reached via email to schedule both simple and complex service visits. He provides a personal experience that you don't usually get with a dealer service center. I am always confident that Louie has my best interest in mind and that is why I continue to go to Beiner despite being closer to another Audi dealer. I used to dread going to BMW service centers - now I never mind bringing my Audi in when I need service. More

Best in the business! Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, alth Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, although I am interested in now buying a new car other than Audi, I am having difficulty in deciding to do so because I will not have Louis if I decide to go with a different make. More

Why to buy an Audi from Biener - Louie Del Balzo I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it back to where I bought it. What a pleasant surprise was in store for me - As I pulled in through the service entrance a gentleman approached and greeted me by name - that was the first time I met Louie Del Balzo. The rest is history. A phone call is all that is ever needed and Louie takes care of everything. He even gave me his cell phone number in case he was out of the office when I called. Louie is like the concierge at a 6 Star Hotel who knows all your wants and desires - and his only goal is to make you happy. No matter whether an issue was large or small Louie would treat it as if it was the most important thing in the world. I have recommended relatives and friends to Biener for the service as much as for the competent sales staff, maybe even more. And when it was time for my new RS5 where did I go? Straight back to Biener for it - why would I go anywhere else? More

Louie I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes pride in his work. More