Audi Great Neck - Service Center

SMOOTH AND COURTEOUS IN/OUT-AS USUAL! Louis makes the effort to get to Biener Audi worth the while. From check in until check out, I have confidence that my Audi is in capable and caring Louis makes the effort to get to Biener Audi worth the while. From check in until check out, I have confidence that my Audi is in capable and caring hands More

Superlative Louis provided excellent service on every level. Quick response and delivered to perfection. Fantastic experience. He responded immediately to my p Louis provided excellent service on every level. Quick response and delivered to perfection. Fantastic experience. He responded immediately to my phone calls and and provided first class service! More

Fantastic!!! Best serive and auto dealership anywhere. Louie Del Balzo is absolutely the best automobile Service Associate that you will ever come across. I have been doing business with Biener Auto Group Louie Del Balzo is absolutely the best automobile Service Associate that you will ever come across. I have been doing business with Biener Auto Group for over 30 years and they are, by far, the most superior automobile dealership on Long Island, or anywhere for that matter. One of the main reasons is Louie Del Balzo in the Service Department. The service provided by Lou is exceptional, professional, courteous and he is truly a pleasure to deal with. He takes customer service to the highest level. Over the years, I have tried purchasing luxury vehicles at other competitors but, no one compares to Biener and especially to Louie. Bringing your car in for service to a dealership can often-times be a nightmare. Not with Louie. He makes it painless and truly enjoyable. A definite "5 Star" experience. I would highly recommend Louie Del Balzo and Biener Audi for the experience they provide during the sales process through Rich Pizzo and Marc Rubin and, especially, the service they provide after the sale from Louie Del Balzo and Steve Garrett. They are the BEST!!!!!!! More

Louis is really terrific. I worked with Louis for the first time in my 16 year history with Biener. He made it quick, easy, and painless. Once quite a while ago a service tec I worked with Louis for the first time in my 16 year history with Biener. He made it quick, easy, and painless. Once quite a while ago a service technician there tried to take total advantage of me and my apparent car knowledge (I guess as a girl you can't know anything) and it really upset me. It took a long while to go back, and I am glad to say he is no longer there. Louis is the exact opposite. He is friendly, helpful, courteous and honest. I called later to ask an unrelated question, and he stayed on the phone with me until we figured it all out. Louis is a great asset to the team there. I really like Susan too. Thanks to those two, I will not hesitate to go back, and I hope he is the one who works with me. More

Louis Del Balzo is Awesome!!!! Louis has transformed my belief that getting your car serviced is a hassle to it being a pleasurable experience. I would like all by business transact Louis has transformed my belief that getting your car serviced is a hassle to it being a pleasurable experience. I would like all by business transactions be as simple as it is when I deal with Louis. Excellent More

Outstanding service. I've dealt with many dealer service centers and have usually been satisfied but never as much as when Louis of Beiner Audi helps me. He puts my conven I've dealt with many dealer service centers and have usually been satisfied but never as much as when Louis of Beiner Audi helps me. He puts my convenience first and is always honest and realistic about what needs to be done, how long it will take, what it will cost, etc. He's always concerned about getting me back on the road either with a loaner, (dealer) rental or a ride home when I have another of my own cars available. I'm treated like a friend, not a customer. I've also worked with Susan and Jackie when Louis is occupied and they are wonderful also. More

A true asset to Biener Audi As always, Louie proves that vehicle service is the frontline of customer service and the reason why I will continue to be a client of Biener Audi. Fi As always, Louie proves that vehicle service is the frontline of customer service and the reason why I will continue to be a client of Biener Audi. First class! More

As usual...Louis Is great! Louis is a total professional! Came in today for an inspection. Louis got it done within 25 minutes, including a car wash! Thanks Louis for the exce Louis is a total professional! Came in today for an inspection. Louis got it done within 25 minutes, including a car wash! Thanks Louis for the excellent service!! More

Louis Saves the Day.....AGAIN! Louis is a miracle worker. He has turned two potentially catastrophic problems into minor inconveniences, going completely above and beyond - even whi Louis is a miracle worker. He has turned two potentially catastrophic problems into minor inconveniences, going completely above and beyond - even while on vacation! - to keep me on the road when it mattered most. He is a quick thinker, a great problem solver and a consummate professional. He just 'gets it done,' quickly, smoothly and with no hassles, every time. More

Thanks! Great experience, would recommend! Louie provided great service and was friendly and helpful. He responded to all my questions and concerns and gave m Great experience, would recommend! Louie provided great service and was friendly and helpful. He responded to all my questions and concerns and gave me great advice. More