Audi Great Neck - Service Center

World Class Service Audi is a world class car and Louie Del Balzo is a world class service professional. He is courteous, professional and has always delivered on time. Audi is a world class car and Louie Del Balzo is a world class service professional. He is courteous, professional and has always delivered on time. He is one of the main reasons I will continue to drive and Audi purchased at Biener Audi. Lou makes you feel at home when visiting Biener... More

From New York to Great Neck I live on the upper west side of Manhattan and I have a 2004 Audi All Road. She's my baby, and they don't make them anymore. I have tried servicing he I live on the upper west side of Manhattan and I have a 2004 Audi All Road. She's my baby, and they don't make them anymore. I have tried servicing her in Huntington (ugh), Englewood (ugh, ugh) and the city (horror show). I was desperate for a qualified, HONEST person and shop to take care of my car and basically Louis is it, which is why I take the extra time and energy to come out there. Thanks Louis! Regards, Joan More

Exemplary service Outstanding service from this Audi service center. Extremely kind and caring staff of workers. High quality waiting center with great coffee/snacks, Outstanding service from this Audi service center. Extremely kind and caring staff of workers. High quality waiting center with great coffee/snacks, makes the wait seem like nothing. Work is done quick and and great quality. Overall exemplary, this service center ALONE is the reason to drive an Audi!!! More

Class Act Always a pleasurable experience working with Louie. A loaner vehicle is always waiting for me. My car is serviced and then washed. Louie always c Always a pleasurable experience working with Louie. A loaner vehicle is always waiting for me. My car is serviced and then washed. Louie always calls to tell me when my vehicle is ready for pick. Upon returning to the dealership Louie explains what was done to the vehicle. He is very knowledgeable and very pleasant. I always recommend him to friends and family. He's a class act. More

Excellent, impeccable service Louie is a true professional. He thinks ahead and handles every detail that makes any service visit seamless. He goes above and beyond to make sure Louie is a true professional. He thinks ahead and handles every detail that makes any service visit seamless. He goes above and beyond to make sure his clients have a positive service experience. Louie recently recommended and helped coordinate repair work I had done at a local body shop and ensured I was treated just as I would as if I walked into his dealership. Again what began as a headache was handled smoothly and the car came back like it just rolled off the showroom floor. Louie and experiences like this are why I keep coming back to Biener and Audi. More

Louie Del Balzo is the best service manager Louie Del Balzo is very knowledgeable and most trusted service manager. He always stays on top of any problem you might have with your car until it is Louie Del Balzo is very knowledgeable and most trusted service manager. He always stays on top of any problem you might have with your car until it is resolved at customer's best interest. More

Takes care of my Audi as if it were his Very professional. Excellent attention to detail. Very pleasant to work with. Always respectful of my time and my automobile. I would recommend to any Very professional. Excellent attention to detail. Very pleasant to work with. Always respectful of my time and my automobile. I would recommend to anyone requiring Audi service. More

Excellent Service department Lou in service has always been professional and willing to go the extra mile for his customers, he has been a pleasure to work with for the past 8 yea Lou in service has always been professional and willing to go the extra mile for his customers, he has been a pleasure to work with for the past 8 years More

Untenable situation Louie took an untenable situation in the US while I was working in London and eradicated it without additional stress, strain and quite frankly expens Louie took an untenable situation in the US while I was working in London and eradicated it without additional stress, strain and quite frankly expense. A storm caused damage to my A8, a car I love and Louie took the car from my premises and isolated all the issues and recommended then executed a complete course of action without adding any additional cost or strain. The car was delivered back looking brand new and worry free.  Louie is a true professional who understands the value of treating clients fairly. I will be a customer for life! More

Great Service Louie at Biener Audi is an absolute pleasure to deal with and is amazingly responsive. Made my service experience an absolute breeze. Highly recomme Louie at Biener Audi is an absolute pleasure to deal with and is amazingly responsive. Made my service experience an absolute breeze. Highly recommended. Thanks so much. More